Cloud Solutions Program Manager

hace 2 días


San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

**Job Overview**

At ServiceNow, we are seeking a skilled Cloud Solutions Program Manager to join our team. This role is responsible for developing and executing impactful programs that meet the needs of our customers.

**Key Responsibilities**

  • Collaborate with Global Cloud Services leadership and team members to develop solutions that address the scale and complexity driven by AI.
  • Contribute to the development of scalable solutions that align with the needs of data center and infrastructure engineering teams.
  • Identify and advocate for improvements in organizational processes, raising challenges and working with teams to implement effective solutions.
  • Enhance the program management function by sharing best practices, frameworks, tools, and lessons learned to improve team processes.

**Requirements**

  • 4+ years of project/program management experience, ideally in a tech-focused role working with cloud infrastructure or operations teams.
  • Bachelor's degree in Business Management, Computer Information Systems (CIS), Management Information Systems (MIS), Operations Management, or a related field, or equivalent combination of education and experience.

**Preferred Qualifications**

  • Sponsorship of technical knowledge to help guide decision-making and align cross-functional teams, fostering collaboration to meet shared goals.
  • Experience supporting or managing smaller projects within the infrastructure space, coordinating with both technical and tactical teams to ensure success.
  • Demonstrates strong communication skills, effectively managing stakeholder expectations and ensuring alignment throughout the project lifecycle.

**Compensation & Benefits**

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, as well as a comprehensive benefits package including health insurance, retirement plan, and paid time off.



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