Cloud Operations Manager

hace 1 semana


San José, San José, Costa Rica Splunk A tiempo completo
Job Description:

Splunk is a company that makes machine data accessible, usable and valuable to everyone. We are a team of passionate individuals who strive to deliver the best experience for our customers. Our work involves pursuing a disruptive new vision and making significant contributions to the field.

Key Responsibilities:
  • Lead the team responsible for the continuous delivery of releases supporting mission critical services used by the world's largest enterprises to monitor their environments.
  • Leverage program management practices to define and lead innovative initiatives focused on customer experience, scalability, continuous delivery and release team development.
Requirements:
  • You'll use program management methodologies to plan, coordinate, and lead deployments of major product releases, patches, and changes in a SaaS environment.
  • Collaborate with engineering program managers to manage the fleetwide delivery of releases while ensuring any issues are triaged and resolved accordingly.
  • Create release/implementation plans and coordinate with multiple engineering teams to ensure successful and stable deployments.
  • Develop weekly reporting on required metrics.
  • Collaborate with engineers to understand the impact of changes.
  • Develop relationships and coordinate with multiple teams and stakeholders in multiple locations.
  • Continually work towards process improvement in the Cloud release process.


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