Technical Dynamics Architect Specialist

hace 3 días


Alajuela, Alajuela, Costa Rica Hitachi Solutions A tiempo completo

Hitachi Solutions is a leading global provider of innovative Microsoft solutions, dedicated to delivering industry-focused solutions that support clients in achieving their business transformation goals. Our expertise and intellectual property set us apart from others in the market.

We have earned and maintain strategic relationships with Microsoft, recognized for our achievements in developing and delivering digital solutions and services year after year. Our team works closely with clients to deliver innovative solutions, earning us recognition in the industry.

A part of Hitachi, Ltd., our company has a long history of innovation, financial strength, and international presence as one of the world's largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure globally, employing over 303,000 people in more than 100 countries across 864 companies.

**Job Overview:**

As a remote/virtual position, we prefer candidates who live and are authorized to work in Costa Rica; however, we also consider most Latin America (LATAM) locations. This role involves driving Dynamics CE implementations through all project phases, including discovery, definition, build, test, and deploy.

**Key Responsibilities:**

- Serve as the main point of contact throughout all project phases, effectively managing associated issues and risks to ensure on-time and on-budget implementation delivery that meets clients' needs and requirements
- Identify client sales, marketing, and customer service requirements through discovery meetings
- Design and lead system architecture processes, partnering with the Development Team, to create specifications for customizations and implement custom code or data migration requirements
- Conduct end-user training and create knowledge transfer documentation
- Develop and refine CRM implementation standards and tools
- Present tailored demonstrations of the technology solution
- Perform in accordance with the Hitachi Pillars of Strength

**Required Qualifications:**

Strong CRM industry and product knowledge; at least 6 years of experience in Dynamics CE as a Functional Consultant or Architect, 4+ years in system design, familiarity with relational database concepts, strong Business Analysis skills, excellent presentation, communication, leadership, and client development skills.

**Preferred Education/Skills:**

Bachelor's Degree in Computer Science, CIS, Engineering, or related field preferred; work experience considered in lieu of a degree; Microsoft CRM Application certification a plus; Business Analysis Certification (CBAP or similar); Microsoft SharePoint and Business Intelligence experience a plus; experience in manufacturing, insurance, and/or banking industries; Azure DevOps or similar tools experience.

**Estimated Annual Salary: $85,000 - $110,000**, depending on location and experience. We are an equal opportunity employer, considering applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. All information will be kept confidential according to EEO guidelines.



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