Global Customer Service Ambassador

hace 15 horas


San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

At Bill Gosling Outsourcing, we strive to create a fun, diverse, and engaging workplace that promotes both personal and professional growth.

We offer a unique opportunity for individuals who are passionate about customer service and delivering a quality experience. Our company provides a career opportunity in Customer Service, with various shifts and full-time hours in our state-of-the-art call center.

About the Role

The Business Development Representative will be responsible for creating and maintaining professional and profitable relationships with dealer customers within an assigned territory. This is an exciting opportunity to further enhance your call center and customer skills and work with a Global company with lots of career growth opportunities.

  • Manage internal sales calls; business-to-business call center agent position
  • Inbound and outbound communications with businesses through telephone and e-mail
  • Provide top-notch customer service by effectively understanding business needs and offering or upgrading services to ensure the best solution
  • Achieve set targets and other performance indicators as outlined by the business
  • Manage and update business accounts with appropriate information ensuring regulatory, business specific, and corporate guidelines are followed
About You

We are looking for self-motivated and target-driven individuals with a history of exceeding company targets. You should have English Proficiency minimum of CEFR C1 and previous experience in customer service, call center, or sales position. Experience in tier II customer support and/or customer retention is a strong asset.

Benefits

We offer a competitive salary starting at $1,200 USD, with the potential to earn up to an extra $500 USD a month depending on performance. Additionally, you can enjoy benefits such as monthly birthday day off (paid), Marriage Leave (3 days paid), Bereavement Leave (3 days paid), free counseling sessions, point-to-point transportation, annual merit increase, asociacionsolidarista, dental benefit, SmartFit Partnership, employee discount hub, and free parking for all employees.



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