Customer Service Leadership Position

hace 2 días


San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

We are seeking an experienced leader to join our team as a Customer Service Leadership Position. The ideal candidate will possess strong leadership skills and be able to motivate and inspire a team to deliver exceptional customer experiences.

The successful candidate will:

  • Lead and manage a team of customer service representatives
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Mentor and coach team members to enhance their skills and performance

As a key member of our leadership team, you will:

  • Collaborate with other departments to ensure seamless delivery of customer services
  • Analyze data and metrics to identify areas for improvement
  • Communicate effectively with clients and stakeholders to address their needs and concerns


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