Sales and Service Excellence Specialist
hace 2 semanas
As a leading manufacturer of lighting controls, Grupo Preseleccion Ely S.A. continues to experience double-digit growth due to its commitment to servicing customers worldwide.
The company invests heavily in recruiting and retaining top talent to meet the demands of its global customer base.
We are seeking a Sales and Service Excellence Specialist to join our team in driving continuous growth through the development of new technologies and manufacturing processes.
This role requires a Bachelor's degree in Industrial Engineering or Business Administration and at least 2 years' experience in Customer Service in a service-related industry.
The ideal candidate will have strong verbal communication skills in English and Spanish, as well as experience working in a fast-paced environment to meet/exceed customer expectations.
Key Responsibilities:
• Provide exceptional customer service to ensure high levels of satisfaction and loyalty.
• Collaborate with cross-functional teams to develop and implement sales strategies that drive business growth.
• Identify and capitalize on opportunities to improve customer engagement and retention.
• Develop and maintain strong relationships with customers to understand their needs and preferences.
Requirements:
• Bachelor's degree in Industrial Engineering or Business Administration.
• At least 2 years' experience in Customer Service in a service-related industry.
• Strong verbal communication skills in English and Spanish.
• Experience working in a fast-paced environment to meet/exceed customer expectations.
Salary: $60,000 - $80,000 per year, depending on experience.
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