Trust and Safety Content Moderator

hace 1 día


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo
Job Description:

We are seeking a highly skilled Trust and Safety Content Moderator to join our team at Amazon Support Services Costa Rica Srl - B20.

Company Overview:

At Amazon, we are committed to providing the best possible customer experience. Our Prime Video service offers millions of titles available on-demand, and our Trust and Safety programs aim to ensure that customers have access to content they love and trust.

Key Responsibilities:
  1. Manage day-to-day Prime Video Trust and Safety Operations through content review and data labeling activities.
  2. Influence and execute the compliance strategy and drive the operations roadmap with cross-functional teams.
  3. Gather, analyze, and utilize relevant data to develop ways to improve the overall PV user experience.
  4. Research and stay up-to-date on key trends and suspicious patterns across policy areas.
Required Skills and Qualifications:
  • Experience in content policy, anti-abuse, and reviewing online content.
  • Ability to critically evaluate and analyze large datasets.
  • Excellent communication skills, open, collaborative, and proven team player.
  • Strategic thinker with strong analytical and creative problem-solving skills.
Benefits:

As a member of our team, you will be exposed to sensitive and graphic content, but also have the opportunity to work with a global team, participate in content calibrations, and develop workflows and processes that maintain our quality/community guidelines.


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