Cyber Incident Response Lead
hace 1 semana
Experian is seeking a highly skilled Cyber Incident Response Lead to join our Global Cyber Incident Response Team (GCIRT). As a key member of our team, you will be responsible for responding to, containing, escalating, investigating, and coordinating the mitigation of security events relative to anomalies detected and escalated by the Cyber Fusion Centre (CFC) according to Experian's Incident Response Plan.
Key Responsibilities:- Respond to security incidents and alerts associated with threats, intrusions, and compromises per Service Level Objective (SLO).
- Manage multiple cases related to security incidents throughout the incident response lifecycle, including analysis, containment, eradication, recovery, and lessons learned.
- Identify best methods to contain, eradicate, and recover from a variety of security incidents and provide recommendations to prevent future incidents.
- Coordinate successful conclusion of security incidents according to process and procedures.
- Escalate severe incidents according to Experian's Incident Response Plan.
- Maintain all case documentation, including notes, analysis findings, containment steps, and root cause for each assigned security incident.
- Maintain a foundational understanding of common operating systems, networking, and security technologies.
- Interpret device and application logs from various sources to identify root cause and determine next steps for containment, eradication, and recovery.
- Follow all documented GCIRT guides, standards, processes, and procedures.
- Frequently participate in the CFC Weekly Lessons Learned Meetings and contribute to the CFC Weekly Meeting Lessons Learned.
- Maintain GCIRT Shift Logs for the period worked and verify Shift Logs are completed and accurate by L1 analysts.
- All assigned security incidents must be reviewed, updated, and documented at least every three business days.
- Coordinate coverage for any cases that need updates while out on leave or holiday.
- Incident updates or contact with end-users must be done every 24 hours and documented case notes.
- Maintain assigned case load and move incidents through each phase of the IR Lifecycle with a goal to complete cases within five business days.
- Follow case hand-off procedure and assist other GCIRT Team Members with their caseload while they are off shift.
- Provide advanced support to other GCIRT Analysts and mentor them.
- Lead local resources to ensure the team meets SLOs and follow Incident Response Process, Procedures & Guides.
- Work with GCIRT team to resolve any case discrepancies or breach of SLOs.
- Bachelor's Degree in Computer Science, Computer Engineering, Information Security, or a related field.
- 6+ years of experience working within a Security Operations Center or Cyber Security Incident Response Team.
- Prefer candidate with Cloud Incident Response experience (AWS/Azure/GCP).
- Must have at least one certification involving incident response, ethical hacking, or cyber security (i.e. GCIH, GCFR, E|CEH, E|CIH).
- Exhibit skills using common Incident Response and Security Monitoring applications such as SIEM (Splunk), EDR (FireEye HX, CrowdStrike Falcon, McAfee mVision EDR.), WAF, IPS.
- Demonstrate knowledge of Incident Response and Investigative Methodology.
- Hold one Security Management certification (i.e. ISC2 CISSP, CISM.) or obtain such within the first two years as a Cyber Incident Response Lead.
- Must have competent English speaking, reading, and writing skills.
- Must work well with a global team-oriented environment.
This is a permanent home-based role in Costa Rica. No relocation available.
Our benefits include medical, life, and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability, or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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