Instructional Content Developer for HR Processes

hace 1 semana


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Job Summary

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Amzn Support Srvcs Costa Rica seeks a skilled and innovative Learning Experience Designer to develop, maintain, and improve learning content aimed at equipping employees with essential HR process knowledge. The ideal candidate will be responsible for designing, analyzing, developing, and implementing learning programs that meet the company's needs.

Key Responsibilities:

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  • Support the design, development, and maintenance of global business-critical learning programs;">
  • Create, update, and continuously improve learning program materials, including eLearning, videos, just-in-time performance support, and instructor-led course materials;">
  • Stay current on new learning approaches, technologies, and tools through continuous research to ensure innovative solutions are delivered;">
  • Contribute to the development and implementation of team templates, learning models, and overall best practices;">
  • Publish materials and report using Amazon's Learning Management system;">
  • Prioritize tasks in complex, fast-paced work environments;">
  • Utilize problem-solving skills with integrity and sound judgment in ambiguous situations;">
  • Maintain a portfolio demonstrating experience and skill using course authoring and other design tools.">

Preferred Qualifications:

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Bachelor's degree in a relevant field (graphics/visual design, education, or instructional design); Familiarity with Adobe Suite; 2+ years of experience in instructional design and developing learning content; Demonstrated ability to work with multiple stakeholders, SMEs, front-line managers, and employees in collaborative projects.

Estimated Salary Range: $60,000 - $80,000 per year

This role requires an individual who can innovate, move quickly, and think creatively. If you're a driven and tech-savvy learning experience designer looking for a challenging opportunity, please consider applying. The estimated salary range is based on national averages for similar positions in the industry and location.



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