Manager of Operations Support

hace 1 día


San Francisco, Heredia, Costa Rica Citi A tiempo completo

Job Summary

The Ops Sup Sr. Manager is responsible for leading a team to provide high-quality operations support services to Citi clients. This role requires a strong understanding of operations support infrastructure and processes, as well as excellent leadership and communication skills.

Main Duties

  • Lead teams to deliver high-quality operations support services
  • Develop and implement effective strategies to drive business growth and improve operational efficiency
  • Collaborate with cross-functional teams to achieve common goals and objectives
  • Manage and develop talent within the team, including performance evaluations, coaching, and mentoring
  • Ensure compliance with regulatory requirements and company policies

Requirements

  • Advanced English language proficiency
  • Bachelor's degree from a reputable institution
  • Minimum 3 years of experience in management roles
  • Previous experience in system implementation and production support
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment

About Us

Citi is a global bank that provides a range of financial products and services to individuals, businesses, and institutions. We are committed to helping our clients achieve their financial goals while also making a positive impact on society.



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