Employment Opportunities: Human Resources Manager Role

hace 4 días

San José, San José, Costa Rica Blankfactor A tiempo completo

Company Overview

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Blankfactor is a global service provider. Our team focuses on delivering mission-critical full-stack development, management, and consulting services to complement our clients' teams or oversee the end-to-end delivery of custom software solutions.

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We have offices in various locations around the world, including Bulgaria, Colombia, and Costa Rica. Our company culture emphasizes expertise, excellence, and care for our talent and clients.

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Job Description

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The HR Manager role involves being part of a small HR team that shapes and supports a variety of HR duties, including operations, benefits administration, payroll coordination, employee relations, and reporting.

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You will collaborate with a growing office in Costa Rica, working closely with the Technical Division, Finance, Marketing, Design, and Executive team while reporting to the Lead HR Manager located in Bulgaria.

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This position also requires responsibility for ensuring a positive experience for Blankfactor's employees, particularly in regards to the physical workplace, technology, and policies that shape our company culture in the San Jose office.

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Key Responsibilities

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You will play a vital role in promoting collaboration and boosting productivity within the office.

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Ensure consistency across all Blankfactor offices regarding employee experiences.

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Juggle long-term projects such as company events, retreats, and contributing to developing a competitive benefits package.

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Maintain knowledge of facilities and IT and be willing to learn more about these areas.

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  • Coordinate hiring and onboarding processes by serving as the face of the company for newcomers and responsible for managing the entire onboarding process, including document collection, contract preparation, and benefits administration.">
  • Prepare and process paperwork, which includes coordination with the payroll provider for contract registration, due-on-hire documents, and document translation.">
  • Coordinate payroll with BF's external vendor.">
  • Maintain the HR employee database and files in both online and hard copies in line with company policies.">
  • Serve as a point of contact with the Health and Safety provider and coordinate changes necessary to ensure compliance and follow-up with employees.">
  • Stay current with the latest developments in labor legislation and regulations.">
  • Coordinate benefits administration.">
  • Participate in organizing internal or external events.">
  • Interact with various teams, management, and vendors.">
  • Handle confidential information professionally, maintaining privacy while adhering to company confidentiality standards.">
  • Provide backup support when needed on recruitment, performance management, learning and development, and ad-hoc HR activities.">
  • Oversee exit interviews and procedures.">
  • SOURCE AND OVERSEE CONTRACTS FOR FUNCTIONS LIKE CATERING, CLEANING, AND PARKING, ETC.">
  • Advise on measures to improve the efficiency and cost-effectiveness of the facility.">
  • CARRY RESPONSIBILITY FOR KEY CONTRACTS BY OVERSEEING SERVICE DELIVERY OUTCOMES.">
  • Collaborate with external and internal partners (Vendors, Business Leads, Finance, HR, Legal) to gather business requirements and define program objectives.">
  • Assist with office relocations.">
  • OVERSEE FACILITY MAINTENANCE COORDINATION.">
  • Manage renovations and refurbishments.">
  • Liaise with building administration.">
  • OVERSEE LOCAL OFFICE MANAGEMENT TEAM AND DELEGATE TASKS AS NEEDED.">
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Requirements and Technical Skills

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This role requires:

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- A Bachelor's degree or equivalent in Human Resources, or similar fields preferred;

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- 3+ years of previous experience in Human Resources;

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- Hands-on knowledge of Costa Rica labor legislation, some accounting, and previous payroll experience is a must;

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- Proficient with Microsoft Word, Excel, and Outlook;

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- Excellent command of English (spoken and written);

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- Dedicated and independent, professing excellent collaboration skills;

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- Comfortable working with others from a variety of backgrounds and cultures;

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- Trustworthy and empathetic;

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- Holds a driving license;

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- High-level management abilities, strategic thinking, and leadership skills that allow management of service delivery across functions and departments;

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- Strong understanding of creating and implementing effective workplace solutions;

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- Management experience or Workplace Services experience;

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- Excellent verbal and written communication skills, ability to present in a formal setting, as well as maintain informal relations (i.e., different vendors and external contractors);

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- Understand technological advances, changing management and organizational leadership, and compliance requirements that drive workplace strategies.

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What We Offer

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As an HR Manager at Blankfactor, you can expect:

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- Competitive salary;

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- Space to develop and advance professionally in a fast-developing company;

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- Complimentary social benefits and other perks that enhance your work-life balance and career growth opportunities.

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