English and Portuguese Speaking Technical Support Expert

hace 7 días


San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo
Job Overview

Sgf Global is seeking a highly skilled CUSTOMER SUPPORT SPECIALIST to join our team.

Key Objectives:

  • Provide world-class customer support, addressing technical inquiries and resolving issues promptly.
  • Cultivate strong relationships with internal teams to ensure seamless communication.
  • Stay current with CRM (Salesforce) and technology support industry developments.

Requirements:

  • Experience in customer support, preferably in technical support roles.
  • Exceptional English communication skills, with the ability to convey complex ideas simply.
  • Proficiency in Portuguese is an advantage.
  • Familiarity with Phone and CRM (Salesforce) platforms.


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