Transformational Change Management Expert
hace 16 horas
Unlock the Power of Data with Experian
As the world's leading global information services company, we're committed to unlocking opportunities for consumers, businesses, and society. Our innovative approach combines best-in-class data and technology to drive smarter decisions, identify trends, and foster growth.
We're seeking a seasoned Transformational Change Management Expert to join our team. In this pivotal role, you'll oversee Change Approval queues, ensuring seamless quality control and process improvements.
Key Responsibilities:
- Drive 100% success of Changes through quality reviews and trend analysis.
- Collaborate with Incident, Problem, Configuration, and Knowledge Management teams to enhance process efficiencies.
- Liaise with business divisions and EITS departments to maintain effective processes and procedures.
- Analyze and report on key metrics to inform strategic decisions.
To succeed in this role, you'll need:
- A Bachelor's degree or relevant experience.
- ITIL Foundation level 3 certification (ITIL 4 preferred).
- Practical experience with ServiceNow or comparable ITSM systems.
- Strong analytical and reporting skills.
Join us at Experian, where diversity, equity, and inclusion are essential to our purpose of creating a better tomorrow. Bring your authentic self to work and contribute to our thriving, inclusive team. We believe that The Power of YOU is what sets us apart.
We value flexibility, wellness, rewards & recognition, volunteering, and more Our benefits include Medical, life and dental insurance, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more
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