Software Implementation Manager

hace 6 días


San José, San José, Costa Rica Syniverse A tiempo completo

Company Overview

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Syniverse is a leading provider of technology solutions that enable global connectivity. Our company is driven by a passion for innovation and a commitment to delivering exceptional results.

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Job Description

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We are seeking a highly skilled Implementation Manager I to join our team. As an Implementation Manager, you will be responsible for managing customer and technical deliverables during the product implementation process. This includes ensuring high-quality product solutions are delivered to our customers in a timely manner.

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Key Responsibilities:

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  • ">
  • Customer Management: Provides a value-added service by achieving business objectives and providing a high level of customer service.">
  • Technical Deliverables: Manages customer and technical deliverables during the product implementation process.">
  • Communication: Maintains excellent communications with upper management within and across the organization.">
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Required Skills and Qualifications

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To be successful in this role, you will need:

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Strong Leadership Skills: Demonstrates strategic thinking, coordinates resolution of issues across the organization, and promotes adherence to corporate and industry policies and procedures.

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Project Management Knowledge: Strong working knowledge of project management principles and tools such as Niku Open Workbench or MS Project.

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Excellent Communication Skills: Excellent oral and written communication skills.

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Industry Experience: Preferred understanding of Telecommunication industry products and services.

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Education: 4-year college degree preferred.

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Benefits

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We offer a competitive total compensation package, flexible/remote work options, and a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

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Others

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At Syniverse, we believe diversity, equity, and inclusion among our employees are crucial to our success as a global company.



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