Bilingual Customer Service Specialist
hace 2 semanas
We are seeking a highly skilled Bilingual Customer Service Specialist to join our team at Valor Global Information Technologies Cr.
This role involves providing excellent customer service to our clients, responding to their inquiries, and resolving any issues they may have.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
Key Responsibilities- Answer incoming customer calls and respond to customer inquiries in a professional and courteous manner
- Resolve customer complaints and issues in a timely and effective manner
- Provide product information and training to customers as needed
- Work collaboratively with colleagues to achieve team goals and objectives
- Maintain accurate records of customer interactions and transactions
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