ServiceNow Transformation Specialist
hace 4 días
About the Role
We are seeking a highly skilled ServiceNow Transformation Specialist to join our team at IBM Consulting. As a key member of our delivery team, you will play a crucial role in helping our clients transform their business and solve complex problems using ServiceNow.
Key Responsibilities
- Define the technical requirements for projects and develop customized solutions using ServiceNow platforms.
- Serve as a liaison among business partners, technical resources, and project stakeholders to drive project success.
- Understand client business challenges and offer tailored solutions to address business needs.
- Recommend experience in designing workflow rules to implement business processes.
- Execute system and user acceptance testing, user adoption, and change management strategies.
- Provide advisory services to clients on ServiceNow Customer Journey with ServiceNow as their Enterprise Service Management Platform.
Requirements and Qualifications
- More than 5 years of ServiceNow Development Experience and over 3 years of Solution Architect Role.
- Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features.
- Extensive experiences in deploying ServiceNow ITOM aligned with ServiceNow Best Practices.
- Perform Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions.
Preferred Qualifications
- Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
- Manage technical governance, and a delivery operating model and success in driving complex issues through analysis and resolution.
- Large program experience leading end-to-end architecture and design.
- Experience helping customers deploy and see the value of the products they have purchased.
- ServiceNow ITOM certification.
About Us
IBM Consulting is IBM's consulting and global professional services business, with market-leading capabilities in business and technology transformation. We offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration.
We believe in the power of technology responsibly used to help people, partners, and the planet. As an IBMer, you'll be able to learn and develop yourself and your career, encouraged to be courageous and experiment every day, all while having continuous trust and support in an environment where everyone can thrive.
-
Digital Transformation Expert
hace 4 días
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout ServiceNowWe're a global leader in digital transformation, serving over 7,700 customers worldwide. Our mission is to make the world work for everyone, and our team is at the forefront of innovation.
-
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAt ServiceNow, we are committed to empowering our partners to deliver exceptional value to our shared customers. We are seeking a Strategic Partner Enablement Specialist to join our team and help us drive digital transformation in the industry.The ideal candidate will have a strong ability to drive and manage enablement initiatives and partner engagement...
-
Digital Transformation Expert
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoCompany Overview:At ServiceNow, we empower organizations to drive digital transformation and make the world work for everyone. With a technology platform that combines AI, automation, and analytics, we help businesses streamline operations, improve customer experiences, and drive innovation.About the Role:We are seeking an experienced Customer Outcomes...
-
ServiceNow Application Developer
hace 2 meses
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Role Overview**In this exciting position, you will form part of a talented team driving business value through ServiceNow implementations. As a ServiceNow Application Developer, you will work closely with clients and internal stakeholders to design and develop end-to-end solutions, leveraging your expertise in IT service management and cloud...
-
Servicenow Configuration Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout the RoleAs a Servicenow Configuration Specialist at IBM, you will play a critical role in delivering exceptional customer experiences through effective system configuration.We are seeking an experienced professional to join our team and take on the responsibility of core system configuration. Your primary focus will be on gathering and documenting user...
-
ServiceNow Technical Specialist
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout the RoleAs a key member of our team, you will play a vital role in troubleshooting performance issues and optimizing our systems to ensure seamless delivery of services to our customers.We are seeking an experienced ServiceNow professional with a strong background in JavaScript libraries, add advantage if you have worked on Java, MySQL, LINUX &...
-
Customer Success Director
hace 4 semanas
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout ServiceNowAt ServiceNow, we empower companies to work at the speed of now. Our technology makes the world work for everyone, and our people make it possible.The RoleWe are seeking a seasoned Customer Success Director - Digital Transformation to lead our efforts in driving customer outcomes and expanding our offerings within key accounts.Key...
-
Digital Transformation Program Manager
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoJob SummaryWe are seeking an experienced Digital Transformation Program Manager to join our Strategy Realization Office (SRO) team. As a key member of our Digital Technology organization, you will play a critical role in planning and implementing complex, cross-functional programs that drive business value for ServiceNow.
-
Transformation Strategist
hace 1 semana
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoCompany OverviewServicenow is a pioneering company that utilizes technology to make the world work for everyone. Our mission-driven team is passionate about harnessing innovation to create transformative experiences for our customers and communities.We're not just building software; we're shaping the future of how people work together, collaborate, and...
-
Customer Outcomes Transformation Leader
hace 2 semanas
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAt ServiceNow, we are seeking an exceptional CUSTOMER OUTCOMES TRANSFORMATION LEADER to drive business success and growth. This is a unique opportunity to join our team and play a crucial role in developing and maintaining C-level executive relationships and relationship management across 1-2 clients.The primary objective for this role will be to drive...
-
Digital Transformation Consultant
hace 1 semana
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAt ServiceNow, we're driving innovation in ways that make the world work for everyone.We have over 7,700+ customers globally, serving approximately 85% of the Fortune 500. We've been recognized as one of FORTUNE's 100 Best Companies to Work For and World's Most Admired Companies.This role is an exciting opportunity to join our team and contribute to creating...
-
Senior Product Success Architect
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout ServiceNowAt ServiceNow, we empower companies to work at the speed of now. Our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who...
-
Technical Support Specialist
hace 1 mes
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAt ServiceNow, our technology makes the world work for everyone. We're a company that moves fast, innovates, and dreams big together. As a Technical Support Engineer at ServiceNow, you'll be part of a global organization that guides our customers through critical issues to ensure timely and effective case resolution.We're looking for individuals who can...
-
Servicenow Platform Architect
hace 4 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoUnlock your potential as a ServiceNow Developer at IBM and drive transformation in the digital age.We are seeking an experienced ServiceNow Developer to join our team of experts in business and technology transformation. As a key member of our consulting team, you will work directly with clients to design and implement customized solutions that meet their...
-
Chief Digital Transformation Officer
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoJob SummaryWe are seeking a highly experienced and strategic leader to join our Digital Technology team at ServiceNow. As the Chief Digital Transformation Officer, you will be responsible for driving strategic initiatives across the DTO team, ensuring we are focused on the right work, effectively delivering on our objectives, and strategically planning our...
-
Senior Business Process Optimization Specialist
hace 2 meses
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoCompany OverviewAt ServiceNow, we revolutionize the way businesses operate. Our technology empowers organizations to work more efficiently and effectively. With a team of ambitious change makers, we strive for innovation and excellence in everything we do.We serve over 7,700 customers worldwide, including approximately 85% of the Fortune 500. We're proud to...
-
Digital Transformation Leader for Customer Experience
hace 3 semanas
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoTransform Customer Experiences with ServiceNowWe're looking for a talented Technical Product Manager to join our team and lead the development of cutting-edge products that will revolutionize customer and employee experiences.About UsAt ServiceNow, we're redefining what it means to be IT. We're not just an IT department; we're Digital Technology, driving...
-
Senior Content Strategist
hace 7 días
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout ServiceNowServiceNow is a global software company that helps organizations deliver exceptional customer experiences. Our products empower teams to work together more efficiently, improve productivity, and drive digital transformation.
-
Senior Sales Operations Specialist
hace 1 mes
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoRole OverviewServicenow is a leading technology company that makes the world work for everyone. We are seeking an experienced Sales Operations Specialist to join our team.
-
AI Solutions Architect
hace 1 mes
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoUnlock Business Value with ServiceNowAs a Digital Transformation Specialist at ServiceNow, you will play a key role in helping our customers unlock business value and accelerate the adoption of our products. This is an exciting opportunity to join a global customer success organization and work with complex, large enterprise customers to deliver technical...