Operational Process Specialist

hace 2 meses


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

Empowering organizations to make better decisions is at the core of Moody's mission. Join the Analyst Eligibility team as an Operations Analyst and be part of leading the end-to-end process of Key Analyst allocation to credit ratings globally.

This role involves timely completion of analyst assignment requests, regular reporting to business collaborators and senior management, and thorough investigation of process exceptions.

The successful candidate will work closely with key team members across the Moody's Investors Service organization and be responsible for:

Processing analyst assignments in line with operational and regulatory requirements globally (Analyst Rotation, Conflict, Analyst Certification requirements)
- Management of required analyst rotation.
- Timely completion of daily/weekly/monthly regulatory checks, including investigation of policy breaches
- Management of queries from internal team members and provision of SME knowledge on analyst eligibility and associated regulatory and compliance policies and guidelines.
- Periodic and Ad-Hoc management and regulatory reporting.
- Process training and maintenance of supporting content and training materials. (Internal procedures, mentorship documents etc.)
- Proactive assistance with key initiatives, including operational improvements, organizational change, data quality review and remediation etc.

To excel in this role, the individual should possess:

  • Undergraduate BA/BS degree in Business, Management, or similar field
  • 4+ years of experience in Operations, business process and/or business analysis experience
  • Ability to interact comfortably with different levels of management and articulate/present issues clearly and succinctly
  • Self-starter and standout colleague with ability to meet tight deadlines and balance multiple, challenging priorities
  • Outstanding social skills with the ability to reach across the organization to optimally resolve requests/inquiries
  • Highly organized and efficient, with attention to detail and social skills
  • Ability to supervise, facilitate, negotiate, and resolve interpersonal or inter-team conflicts
  • Excellent Microsoft Excel skills (VBA is desirable)
  • Excellent PowerPoint and visualization skills a must; knowledge of PowerBi and other data analytics/visualization tools a plus
  • Knowledge of Moody's rating systems, analysis tools and operational processes a plus


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