Technical Marketing Expert

hace 3 días


San José, San José, Costa Rica Splunk A tiempo completo

Splunk empowers organizations to build a safer and more resilient digital world.

The world's leading enterprises rely on our unified security and observability platform to safeguard their digital systems and ensure reliability.

While customers appreciate the value of our technology, it is our people who make Splunk an exceptional career destination and contribute to our reputation as a top place to work.

If you join our team, we encourage you to bring your authentic self, which we call your 'million data points'.

So, bring your work experience, problem-solving skills, and talent, but also share your joy, passion, and what makes you unique.

Role Overview

We are seeking a skilled technical marketing expert to showcase our product capabilities in line with our associated go-to-market motion, use case, and product line.

Key Responsibilities

  • Demonstrate product capabilities to align with GTM motion, use case, and product line.
  • Create engaging demos, videos, sales decks, technical FAQs, and related content for product launches, campaigns, announcements, and live events.
  • Recognize customer pain points and develop content to address real-world business challenges and persona-based customer use cases.
  • Deliver targeted enablement sessions for marketing, sales/engineering teams, and customers with original assets that highlight the value of Splunk products and resonate with target personas.
  • Provide support for high-level questions about products (implementation, use, scalability, integration) in conjunction with marketing efforts and sales opportunities.
  • Engage with sales/engineering teams for 1:1 deal support, including opportunity progression, overcoming technical objections, and bid/proposal support.
  • Directly and frequently support analyst relations by providing demo support and explaining technical product features/capabilities.
  • Translate Splunk capabilities into customer value by addressing use cases and customer pain points.
  • Identify gaps and opportunities in our current offerings to better serve customer needs.
  • Partner with product management to understand and articulate mapping of features to use cases.

Requirements

  • 7+ years demonstrated experience with security, threat prevention, and analytics software.
  • 5-7 years experience in tech marketing or sales engineering with five years experience with Splunk products, Splunk Architect preferred.
  • A consistent record of marketing to highly technical personas within large organizations.

Nice-to-Have Qualifications

  • Verifiable experience in developing technical marketing assets, sales enablement training, and tools, and presenting live and recorded enablement sessions to technical personas.
  • Expertise and hands-on experience within Security (SIEM, SOAR, Threat Detection and Response) or Observability (Application Performance Monitoring, Infrastructure Monitoring, AIOps, Incident Management) or other DevOps tooling.
  • Industry security certification: CISSP, CISA, CISM, etc.
  • A degree in Computer Science, Engineering, or a related technical field or equivalent professional experience.

Splunk's Commitment to Diversity, Equity, Inclusion, and Belonging

We prioritize diversity, equity, inclusion, and belonging to create a culture where employees feel supported to bring their best selves to work. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws.



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