Empleos actuales relacionados con Technical Excellence Manager - San José, San José - Microsoft

  • Commercial Excellence Manager

    hace 2 semanas

    San José, San José, Costa Rica Pfizer A tiempo completo

    The Commercial Excellence Manager leads the New Commercial Strategic Business Model enabling transformation through:- Partnerships with commercial Customers network in CAC mainly by creating joint value growth plans.- Maximizing Digital enabled solutions.- Connecting with Pfizer key business areas.- Lead the Commercial Excellence and NAMs teams.This role is...

  • Operational Excellence Manager

    hace 4 semanas

    San José, San José, Costa Rica Eaton A tiempo completo

    Eaton's EPG LAC Latin AmericaCaribbean Division division is currently seeking a Operational Excellence Manager.As an OPEX (Operational Excellence) Manager at Eaton, you will play a pivotal role in driving operational improvements, cost efficiency, and quality enhancement.You will be responsible for Leading a team that manages and enhances the Quality...

  • Customer Excellence Technical Trainer

    hace 4 semanas

    San José, San José, Costa Rica Smartsheet A tiempo completo

    Smartsheet is looking for an enthusiastic Technical Trainer who is responsible for developing, preparing, delivering, and evaluating technical training curriculum and programs for our Customer Excellence Teams.This role outlines and coordinates documentation and materials to be used in programs designs exercises to enhance lectures, and conducts classes with...

  • Commercial Excellence Coordinator

    hace 3 semanas

    San José, San José, Costa Rica Pfizer A tiempo completo

    Ensures that Commercial Team is well equipped in terms of Business, Market Costumers/Key Accounts and Internal information to perform and take decisions.Accelerates digital connection / adoption and engage Distributors and Key Customers to integrate business information to manage and analyze projects, initiatives and business plans.POSITION RESPONSIBILITIES-...

  • Business Excellence Manager

    hace 2 semanas

    San José, San José, Costa Rica Sandoz A tiempo completo

    1996In this year Sandoz initiated the world's first biosimilar development program.Over 20 years of experience in biosimilar development have equipped us with extensive knowledge and world-class expertise and capabilities in the development, manufacturing and commercialization of biosimilar medicines to the healthcare community and patients worldwide.This...

  • Technical Partner Manager

    hace 4 semanas

    San José, San José, Costa Rica Palo Alto Networks A tiempo completo

    Company Description**Our Mission**At Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for better.We...

  • Technical Support Engineering Manager

    hace 2 semanas

    San José, San José, Costa Rica Microsoft A tiempo completo

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Technical Recruiter Manager

    hace 7 días

    San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    **Job Summary**We are looking for a highly skilled Talent Acquisition Specialist to join our dynamic team. As a key member of the Consumer Recruiting Team, you will play a vital role in attracting and hiring top technical and non-technical talent for Amazon Canada and Emerging Markets.This is an excellent opportunity to partner with a high-performing group...

  • Senior Technical Program Manager

    hace 4 semanas

    San José, San José, Costa Rica Microsoft A tiempo completo

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Technical Account Manager

    hace 4 semanas

    San José, San José, Costa Rica Appvance A tiempo completo

    **About the Role**:We are seeking a highly skilled and motivated Technical Account Manager to join our team at a QA software company.As a Technical Account Manager, you will be responsible for managing the relationships with our key clients, ensuring their satisfaction, and driving the successful implementation and adoption of our software solutions.You will...

  • Technical Account Manager

    hace 4 semanas

    San José, San José, Costa Rica Zuora A tiempo completo

    **OUR VISION: THE WORLD.SUBSCRIBED.**Customers have changed.They're looking for new ways to engage with businesses.Consumers today have a new set of expectations.They want outcomes, not ownership.Customization, not generalization.Constant improvement, not planned obsolescence.In the old world (let's call it the Product Economy) it was all about...

  • Technical Integrations Manager

    hace 4 semanas

    San José, San José, Costa Rica Evolution A tiempo completo

    **Job Description**:As a valued member of our Technical Integrations Team, you will be responsible for coordinating the company's product integration activities and managing communication between internal and external stakeholders on technical matters.**Responsibilities**- Lead the planning and implementation of integration projects- Coordinate of the...

  • Business Process Excellence Partner

    hace 3 semanas

    San José, San José, Costa Rica Tek Experts A tiempo completo

    Overview:The role will operate within the Business Excellence and Operations Team under the Global Process Excellence Manager and may be based at any Tek Experts location.**Driving exceptional outcomes with purpose-built solutions.**Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients.We're...

  • Technical Support Manager- Remote

    hace 4 semanas

    San José, San José, Costa Rica Sonicwall A tiempo completo

    Ready to do your part in the cyber arms race?SonicWall offers fun, high-energy work environments at the leading edge of technology, networking, and cybersecurity.Whether you're in sales, marketing, engineering, product management, technical support, or finance, you'll have real opportunities to help protect more than 500,000 organizations across the globe.If...

  • Senior Sap Technical Delivery Manager

    hace 2 semanas

    San José, San José, Costa Rica Emerson A tiempo completo

    If you are a Senior IT Manager looking for an SAP Technical Delivery Manager role and an opportunity to grow, Emerson has an exciting opportunity for youBased in any US location, you will coordinate and oversee the delivery of all technical activities within SAP related to hardware, software, upgrades, security vulnerabilities, and patching.You will be...

  • Technical Implementation Manager

    hace 4 semanas

    San José, San José, Costa Rica Clario A tiempo completo

    Clario has a Technical Implementation Manager opportunityIn this role, you will directly oversee the delivery of the highest quality eCOA solutions to our pharmaceutical/biotechnology industry clients.The Technical Implementation Manager will collaborate with multiple project teams and Clario solutions leadership.The Technical Implementation Manager will...

  • Cybersecurity Technical Support Engineering Manager

    hace 5 días

    San José, San José, Costa Rica Microsoft A tiempo completo

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Technical Program Manager

    hace 3 semanas

    San José, San José, Costa Rica Itwox A tiempo completo

    We are seeking an innovative technical program manager to contribute to the development of new technology products for our company.In this role, your duties will include overseeing the various stages of product development and collaborating with the software development team.You will also be responsible for the deployment and integration of new...

  • Technical Documentation Manager, Support Engineering

    hace 4 semanas

    San José, San José, Costa Rica Canonical - Jobs A tiempo completo

    Documentation is essential to our Support Engineering operation, both for customers and for our team.We are looking for a driven and effective leader and team manager for technical documentation.The Technical Documentation Manager will own, coordinate, and drive the documentation efforts of the team.This is an opportunity to shape Canonical's internal and...

  • Senior Technical Project Manager

    hace 4 semanas

    San José, San José, Costa Rica Gsb A tiempo completo

    An internationally recognized company is looking for an IT Cybersecurity Technical Project Manager, who will be in charge of:**The Global IT Cybersecurity - Senior Technical Project Manager (PM) is responsible for managing the multiple company security projects, both present and future**The PM is responsible for the technical understanding of each of the...

Technical Excellence Manager

hace 1 semana

San José, San José, Costa Rica Microsoft A tiempo completo

Company Overview

At Microsoft, we're dedicated to empowering every person and organization on the planet to achieve more. Our mission is centered around a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.

We create life-changing innovations that impact billions of lives worldwide. If you're passionate about delivering customer success, we invite you to join our team.

Job Description

As a Support Engineering Manager, you'll focus on building and leading a high-performing team of engineers. You'll be responsible for ensuring our teams provide a positive support experience, responding to customers promptly, and effectively partnering with stakeholders on critical problems.

You'll represent Microsoft to our customers and work directly with internal groups to drive change that enhances the customer experience. As the voice of the customer, you'll leverage our culture of customer obsession to empower every person and every organization to achieve more.

Responsibilities

  • People Management: Deliver success through empowerment and accountability by modeling, coaching, and caring.
  • Response and Resolution: Ensure customers stay informed about issue status/solutions and manage customer relationships. Monitor tickets and delivery units for resolution.
  • Readiness: Analyze group readiness strategy proactively and ensure the team has the correct readiness plan for new technologies and feature releases.
  • Product/Process Improvement: Drive visibility of product bugs to ensure timely engagement and action.