Front Desk Data Analyst

hace 2 semanas


San José, San José, Costa Rica Bacardi A tiempo completo

About the Job

We are seeking a Front Desk Data Analyst to join our team. The successful candidate will be responsible for providing excellent customer service, analyzing data, and maintaining accurate records.

Responsibilities

  • Provide timely and accurate responses to internal and external inquiries.
  • Analyze data to identify trends and areas for improvement.
  • Maintain accurate and up-to-date records.
  • Support process controls.
  • Local market support.
  • Performing the PTP KPIs analysis to be presented into the monthly market reviews.
  • Identify and support continuous improvement opportunities.
  • Acknowledge attention to detail and ability to multitask.

Requirements

  • Previous experience in a similar role or industry.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and collaboratively as part of a team.
  • Proficiency in Microsoft Office Suite and ERP systems.
  • Fluency in Spanish, English, and Portuguese.

Our Work Environment

We offer a dynamic and supportive work environment that encourages collaboration, innovation, and growth. We believe in empowering our employees to take ownership of their work and make a positive impact on our customers and communities.


  • Front Desk Coordinator

    hace 11 horas


    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job OverviewWe are seeking a highly motivated and detail-oriented Front Desk Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests.Duties and ResponsibilitiesProcess all reservation requests, changes, and cancellations in a timely and efficient manner.IDentify...

  • Front Desk Coordinator

    hace 2 semanas


    San José, San José, Costa Rica Tek Experts A tiempo completo

    About UsTek Experts is revolutionizing tech support by providing innovative solutions that drive top-line revenue growth.We are looking for a Front Desk Coordinator to join our team and assist with administrative tasks.Job DescriptionThe Front Desk Coordinator will be responsible for providing exceptional customer service and ensuring the smooth operation of...

  • Front Desk Cashier

    hace 2 semanas


    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    About The RoleWe are seeking a highly organized and detail-oriented Front Desk Cashier to join our team. As a Front Desk Cashier, you will be responsible for processing payments and ensuring the accuracy of financial transactions.Key ResponsibilitiesProcess payments using various methods, including credit cards and cash.Manage cash handling and follow...

  • Mgr-Front Desk

    hace 1 semana


    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    **Job Number** 22136921**Job Category** Rooms & Guest Services Operations**Location** Costa Rica Marriott Hotel Hacienda Belen, P. O.Box 502-4005, San Jose, Costa Rica, Costa Rica VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Assists the Front Office Manager in administering front office...

  • Front Desk Team Lead

    hace 1 semana


    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job Description:The Front Desk Team Lead is a critical role within the hotel's operations, responsible for ensuring seamless guest experiences and efficient front office functions. This position reports directly to the Front Office Manager and plays a pivotal part in driving the department's success.**Key Responsibilities:**• Assist the Front Office...

  • Front Desk Team Lead

    hace 1 día


    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job Description:We are seeking a highly skilled and experienced Front Desk Team Lead to join our team at Marriott Worldwide. In this role, you will be responsible for leading the front office operations, ensuring seamless guest experiences, and supervising staff to achieve exceptional service standards.Key Responsibilities:Manage daily front desk operations,...


  • San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    ResponsibilitiesManage front desk operations, including check-in/check-out processes, room assignments, and rate management.Ensure accurate and efficient processing of guest transactions, including payments and refunds.Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely manner.Collaborate with other...

  • Operations Supervisor

    hace 2 semanas


    San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    Job DescriptionWe are seeking a skilled Operations Supervisor to join our team at AC Hotel San Jose Escazu. This role is responsible for ensuring seamless front desk operations, providing exceptional guest service, and leading a team of dedicated professionals.Key Responsibilities:Manage daily front desk operations, including check-ins, check-outs, and guest...

  • Front Desk Supervisor

    hace 2 horas


    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job Description: As a Front Office Supervisor-Operations at Residence Inn by Marriott, you will play a critical role in ensuring exceptional guest experiences and maintaining high standards of quality. Your responsibilities will include supervising front office staff, ensuring accurate and timely completion of front office tasks, developing and implementing...


  • San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    **Job Overview**As a Front Desk Operations Manager at Marriott International, Inc, you will be responsible for delivering exceptional guest experiences while ensuring seamless front desk operations.**Key Responsibilities:**Process all guest check-ins, verifying guest identity and form of payment.Assign rooms and activate/issue room keys as needed.Set up...


  • San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    Job OverviewWe are seeking a skilled and detail-oriented Front Desk Supervisor to join our team at Marriott International, Inc. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences while ensuring seamless hotel operations.

  • Front Desk Team Member

    hace 5 días


    San José, San José, Costa Rica Residence Inn San Jose Escazu A tiempo completo

    Job OverviewWe are seeking a highly skilled and detail-oriented Clerk-Reservations to join our team at Residence Inn San Jose Escazu. As a key member of our front desk staff, you will be responsible for providing exceptional guest service and ensuring a seamless reservation experience.

  • Front Desk Supervisor

    hace 1 semana


    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job DescriptionAs a Front Desk Supervisor, you will be responsible for ensuring seamless guest experiences at our luxury resort. This includes processing all guest check-ins, handling problem payments, and coordinating with Housekeeping to track room readiness.Key ResponsibilitiesProcess all guest check-ins by confirming reservations, assigning rooms, and...


  • San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    About UsAt Marriott Worldwide, we strive to deliver exceptional experiences to our guests. Our culture is built on attention to detail, creativity, and innovation. We're looking for like-minded individuals who share our passion for delivering outstanding service and creating memorable moments.Job Description:The Operations Front Office Supervisor will play a...

  • Front Desk Receptionist

    hace 1 semana


    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    **Job Overview**The Front Desk Receptionist is responsible for providing exceptional guest service, processing all guest check-ins and check-outs, handling payments, and addressing any guest concerns.**Responsibilities**Confirm reservations, assign rooms, and issue room keysProcess various payment types, including cash, credit, and debitResolve late and...


  • San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job DescriptionThis is a fantastic opportunity for a motivated and customer-focused individual to join our Front Desk team as a Room Ambassador.About the RoleThe successful candidate will be responsible for ensuring that every guest has a memorable and enjoyable stay with us.Key Responsibilities:Process all guest arrivals and departures efficiently and...


  • San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    About This RoleWe are seeking a highly motivated and organized individual to join our team as a Supervisor-Front Desk. As a Front Desk Supervisor, you will play a critical role in ensuring that our guests have an exceptional experience during their stay.Your Key ResponsibilitiesProcess all guest check-ins, verifying guest identity, form of payment, assigning...

  • Front Desk Associate

    hace 1 semana


    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job SummaryWe are seeking a detail-oriented and customer-focused Front Desk Associate to join our team at Zadun, a Ritz-Carlton Reserve. As a key member of our reservations department, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Key Responsibilities:Process all reservation...


  • San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    **About the Role**We are looking for an experienced Night Audit and Front Desk Associate to join our team. In this role, you will be responsible for ensuring the smooth operation of our front desk and night audit functions.**Key Responsibilities:**Process all guest check-ins and assign roomsActivate or reissue room keys using electronic key machinesCount...


  • San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    About the Role:We are seeking a Front Desk Representative to join our team at Marriott Worldwide. The successful candidate will be responsible for providing exceptional customer service and ensuring a seamless check-in experience for our guests.Key Responsibilities:Process guest check-ins by confirming reservations, assigning rooms, and issuing room...