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Front Desk Representative

hace 2 semanas

San José, San José, Costa Rica Marriott Worldwide A tiempo completo
Job Description

This is a fantastic opportunity for a motivated and customer-focused individual to join our Front Desk team as a Room Ambassador.

About the Role

The successful candidate will be responsible for ensuring that every guest has a memorable and enjoyable stay with us.

Key Responsibilities:
  • Process all guest arrivals and departures efficiently and professionally.
  • Handle guest complaints and resolve issues in a fair and timely manner.
  • Work closely with the Housekeeping team to ensure rooms are ready for occupancy.
  • Assist guests with queries and provide information on hotel facilities and services.
Requirements:
  • Excellent communication and interpersonal skills.
  • Able to work well under pressure and as part of a team.
What We Offer:

Marriott Worldwide offers a dynamic and supportive work environment, opportunities for career growth and development, and a competitive benefits package.