Client Services Representative

hace 3 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Job Description

We are seeking a highly skilled and experienced professional to join our team as a Client Services Associate. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Resolve complex customer issues related to credentialing, technical support, billing, and account maintenance.
  • Coordinate client requests and service needs with internal departments to ensure client requirements are met.
  • Provide product training to users to ensure our services are used effectively.
  • Manage the delivery and implementation of Experian products and services.
  • Conduct product demonstrations to clients and potential clients.

Qualifications:

  • High School Diploma or Bachelor's degree in Business Administration or related fields.
  • 2-3 years of advanced customer service experience.
  • Proficiency in PC and internet skills.

What We Offer:

  • A permanent home-based role in Costa Rica.
  • A comprehensive benefits package, including medical, life, and dental insurance.
  • A unique culture that celebrates individuality and diversity.
  • Opportunities for professional growth and development.

About Experian:

Experian is a leading global information services company that powers opportunities to create a better world. We provide data, technology, consulting, and analytical tools to our clients around the world.

Equal Opportunity Employer:

Experian is an Equal Opportunity and Affirmative Action employer. We celebrate diversity and inclusion and welcome applications from candidates of all backgrounds.



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