Client Services Representative
hace 3 semanas
We are seeking a highly skilled and experienced professional to join our team as a Client Services Associate. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Resolve complex customer issues related to credentialing, technical support, billing, and account maintenance.
- Coordinate client requests and service needs with internal departments to ensure client requirements are met.
- Provide product training to users to ensure our services are used effectively.
- Manage the delivery and implementation of Experian products and services.
- Conduct product demonstrations to clients and potential clients.
Qualifications:
- High School Diploma or Bachelor's degree in Business Administration or related fields.
- 2-3 years of advanced customer service experience.
- Proficiency in PC and internet skills.
What We Offer:
- A permanent home-based role in Costa Rica.
- A comprehensive benefits package, including medical, life, and dental insurance.
- A unique culture that celebrates individuality and diversity.
- Opportunities for professional growth and development.
About Experian:
Experian is a leading global information services company that powers opportunities to create a better world. We provide data, technology, consulting, and analytical tools to our clients around the world.
Equal Opportunity Employer:
Experian is an Equal Opportunity and Affirmative Action employer. We celebrate diversity and inclusion and welcome applications from candidates of all backgrounds.
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