Client Services Associate

hace 4 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Job Description

We are seeking a highly skilled and motivated individual to join our team as a Client Services Associate. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.

The ideal candidate will have a strong background in customer service, with experience in resolving complex problems and coordinating client requests. You will also have excellent communication and interpersonal skills, with the ability to work effectively with internal departments and external clients.

Key Responsibilities:

  • Resolve complex customer issues and provide timely support to clients
  • Coordinate client requests and service needs with internal departments
  • Provide product training to clients and internal stakeholders
  • Manage the delivery and implementation of Experian products and services
  • Conduct product demonstrations to clients and potential clients

Qualifications:

  • High School Diploma or Bachelor's degree in Business Administration or related field
  • 2-3 years of advanced customer service experience
  • PC/internet skills

Additional Information:

This is a permanent home-based role in Costa Rica. Experian offers a comprehensive benefits package, including medical, life, and dental insurance, as well as a range of other perks and rewards.

We celebrate our employees' uniqueness and offer a range of programs and initiatives to support diversity, equity, and inclusion. Experian is proud to be an Equal Opportunity and Affirmative Action employer, and we welcome applications from diverse candidates.



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