Customer Service Representative
hace 4 semanas
Client Services, Inc. (CSI) is a professional call center in Heredia, Costa Rica, seeking career-minded individuals to fill the role of Account Representative. This position involves representing top banks and financial services companies, educating customers on available options, and systematically processing customer requests. The ideal candidate will possess strong communication skills, attention to detail, and a clean delinquency record.
Responsibilities
As an Account Representative, you will be responsible for:
Educating customers on available options
Discussing sensitive financial situations
Systematically processing customer requests
Maintaining client and company policies and procedures
Qualifications
The successful candidate will have:
Excellent / Fluent English level - 90% or above - speaking, writing, and comprehension skills
Computer skills
Strong communication skills to negotiate effectively
Attention to detail
Type 40 WPM
High School Diploma
Clean delinquency record
Benefits
As a valued member of our team, you will enjoy:
Competitive salary
Bonus opportunities
Life insurance
Private medical insurance
Regular and ongoing activities, such as Healthy Monday, Popcorn day, pastry Friday, Birthday off, holiday celebration, and discounts with universities, gyms, and beach hotels
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