Customer Service Representative

hace 3 semanas


San Francisco, Heredia, Costa Rica Css Corp A tiempo completo

**Job Title**: Customer Service Representative

**Work Environment**: Css Corp is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities**:

- Respond to customer inquiries in a timely and professional manner, providing accurate and helpful information to resolve issues.

- Utilize active listening skills to understand customer needs and concerns, and provide solutions that meet their expectations.

- Collaborate with internal teams to resolve complex customer issues and ensure customer satisfaction.

- Maintain accurate records of customer interactions and update customer information as necessary.

**Requirements**:

- Proficiency in English (Level >B2+)

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced environment and prioritize multiple tasks

- Strong problem-solving and critical thinking skills

**About Css Corp**: Css Corp is a leading provider of customer service solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.



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