Customer Service Representative
hace 23 horas
Tigo is a leading regional brand in Latin America and Africa, offering a range of internet services, cable television, and fixed telephony. We are seeking a Customer Service Representative to join our team in Costa Rica, where you will be responsible for guiding clients and resolving their queries. This role involves placing new products and add-ons for existing clients, as well as customer retention.
We believe in innovation and adaptability, and our customers are at the center of everything we do. Our purpose is to build digital networks that connect people, improve lives, and develop communities. We invite you to be part of our Tigo Costa Rica team and contribute to our mission.
As a Customer Service Representative, you will have the opportunity to participate in challenging projects and bring your innovative ideas to the table. Our company culture is built on the values of innovation, teamwork, and inclusivity, which we call our Sangre Tigo. We are a dynamic and growing organization, and we are looking for talented individuals who share our vision and values.
Key Responsibilities:
- Guide clients and resolve their queries
- Place new products and add-ons for existing clients
- Contribute to customer retention
Requirements:
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Strong communication and problem-solving skills
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