Senior Content Review Specialist

hace 7 días


San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

The Digital Media Analyst role at Teleperformance Costa Rica plays a vital part in ensuring the online community remains safe and enjoyable for users worldwide.

This position requires strong computer skills and proficiency in English (B2 - C1) and German (B2). As a content reviewer, you will be trained to enforce client policies and uphold community guidelines.

Responsibilities:

  • Review and classify user-generated content according to client-defined parameters
  • Meet performance indicators and escalate special cases to line managers
  • Maintain corporate confidentiality and handle customer information securely
  • Participate in training programs for optimal development
  • Fulfill all instructions and procedures related to the role
  • Monitor company communications through various channels

Requirements:

  • Basic computer skills
  • English B2 - C1 and German B2 proficiency

Competencies and Skills:

  • Bachelor's degree in a relevant field (e.g., political science, journalism, international relations)
  • Job motivation and decision-making abilities
  • Strategic thinking, problem-solving, and stress tolerance
  • Self-sufficiency, planning, and organizational skills
  • Team building, time management, and self-awareness

The estimated monthly salary for this position is between $8,900 and $9,950. The required education level is a Bachelor's degree, and 1 year of experience in international and geopolitical events is necessary.



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