Technology Solutions Provider
hace 3 días
About Pts Consulting Services
We are a dynamic company that takes pride in partnering with our customers to deliver holistic solutions around Process, Technology, and Services. Our global presence allows us to offer tailored services to Fortune 500 clients across diverse industries.
At Pts Consulting Services, we value our clients and employees through a strong employee engagement culture. Our success is built on the foundation of Quality, and we create lasting partnerships focused on strategy, execution, and outcome quality.
Job Description
This role involves providing technical assistance with computer hardware and software. The ideal candidate will have excellent customer service skills, strong troubleshooting and critical thinking skills, previous working experience in IT support, and an associate degree in Computer Science/B.Tech/MCA.
Responsibilities
- Provide technical assistance with computer hardware and software
- Resolve issues for staff via phone, in person, or electronically
- Perform hardware and software installations, configurations, and updates as needed
- Maintain IT inventory
- Provide introductory online training for company products
Requirements
The ideal candidate should be proficient in English (90% oral and written) and have immediate availability.
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