Citi Technology Solutions Professional

hace 1 semana


San Francisco, Heredia, Costa Rica Citi A tiempo completo
Citi Technology Solutions

We are seeking a highly skilled professional to join our team as a Platform Operations Expert. In this role, you will play a critical part in ensuring the smooth operation of our systems and processes.

Key Responsibilities
  • Inform Finance departments on encountered integrity or system failures breaks.
  • Follow up and inform technology partners and customers on file feeds SLA breaches.
  • Act as a maker and/or checker on process scheduling in the system based on processes calendar.
  • Maintenance of processes calendars and keep activities updated on a timely manner.
  • Provide regular status updates for all internal customer requests.
  • Serve as primary liaison among Production Support, Financial and Accounting departments, and source systems.
Requirements

To be successful in this role, you will need:

  • 0-2 years relevant experience.
  • Proficient in Microsoft Office.
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.
  • Self-motivated and detail oriented.
  • Proven organization and time management skills.
  • Demonstrated problem-solving and decision-making skills.
  • Consistently demonstrates clear and concise written and verbal communication skills.
  • Bachelor's degree/University degree or equivalent experience.


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