Commercial Operations Support Specialist
hace 18 horas
Company Overview
Baxter is a global leader in developing and manufacturing innovative medical products that save and sustain lives. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Job Description
We are seeking a highly skilled Commercial Operations Support Specialist to join our team. In this role, you will be responsible for maintaining the GPO roster, connecting with trading partners, and processing line hold requests. You will also communicate with team members and leadership, provide outstanding customer service, and support backup activities as needed.
Main Responsibilities
- Maintain accurate and up-to-date GPO roster records.
- Connect with trading partners to resolve eligibility questions and process requests.
- Process line hold requests and clear lines on a monthly basis.
- Provide timely follow-up on requests from various groups and businesses.
- Communicate effectively with team members and leadership through verbal and written correspondence.
- Provide exceptional customer service to internal and external customers.
- Support backup activities as needed and provide training to internal or external employees.
- Liaise with Audit to provide support on internal and external audits.
- Monitor key performance indicators (KPIs) to ensure metrics are met.
Required Skills and Qualifications
- Excellent communication and organizational skills.
- Ability to work under pressure and meet deadlines.
- Strong analytical and problem-solving skills.
- Proactive and team-oriented mindset.
- Passion for operational productive work in a high-performance environment.
- Full command of the English language.
Benefits
Baxter offers a comprehensive benefits package, including competitive compensation, opportunities for career growth and development, and a collaborative work environment.
Others
Please note that Baxter has discovered incidents of employment scams and fraud. Review our Recruitment Fraud Notice to learn how to protect yourself.
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