Luxury Spa Manager

hace 21 horas


San José, San José, Costa Rica Marriott Worldwide A tiempo completo

**Job Overview**

The Luxury Collection, a part of Marriott Worldwide, is seeking a highly skilled and customer-focused Luxury Spa Manager to join our team. This role will be responsible for leading the spa team, ensuring exceptional guest experiences, and promoting luxury services.

**Key Responsibilities**

  • Lead the spa team in delivering outstanding service, ensuring high-quality treatments, and maintaining a luxurious atmosphere.
  • Develop and implement strategies to promote spa services, increase revenue, and enhance guest satisfaction.
  • Collaborate with management to create a positive work environment, providing training and coaching to staff members.
  • Foster relationships with suppliers, ensuring seamless operations and quality products.
  • Maintain accurate records, monitoring inventory, and managing spa operations efficiently.
  • Implement quality control measures, addressing any issues promptly to ensure guest satisfaction.

**Required Skills and Qualifications**

  • 3+ years of experience in spa management or a related field.
  • Proven track record of success in increasing revenue, enhancing guest satisfaction, and leading teams.
  • Excellent communication and leadership skills, with the ability to train and develop staff.
  • Demonstrated expertise in luxury spa operations, including treatment planning, inventory management, and marketing.
  • Able to work in a fast-paced environment, prioritizing tasks, and meeting deadlines.

**Benefits**

The Luxury Collection offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Our commitment to diversity and inclusion creates an inclusive work environment that values and respects all employees.


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