Luxury Spa Manager
hace 21 horas
**Job Overview**
The Luxury Collection, a part of Marriott Worldwide, is seeking a highly skilled and customer-focused Luxury Spa Manager to join our team. This role will be responsible for leading the spa team, ensuring exceptional guest experiences, and promoting luxury services.
**Key Responsibilities**
- Lead the spa team in delivering outstanding service, ensuring high-quality treatments, and maintaining a luxurious atmosphere.
- Develop and implement strategies to promote spa services, increase revenue, and enhance guest satisfaction.
- Collaborate with management to create a positive work environment, providing training and coaching to staff members.
- Foster relationships with suppliers, ensuring seamless operations and quality products.
- Maintain accurate records, monitoring inventory, and managing spa operations efficiently.
- Implement quality control measures, addressing any issues promptly to ensure guest satisfaction.
**Required Skills and Qualifications**
- 3+ years of experience in spa management or a related field.
- Proven track record of success in increasing revenue, enhancing guest satisfaction, and leading teams.
- Excellent communication and leadership skills, with the ability to train and develop staff.
- Demonstrated expertise in luxury spa operations, including treatment planning, inventory management, and marketing.
- Able to work in a fast-paced environment, prioritizing tasks, and meeting deadlines.
**Benefits**
The Luxury Collection offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Our commitment to diversity and inclusion creates an inclusive work environment that values and respects all employees.
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