Customer Support Specialist
hace 1 semana
**Unlock Your Potential in Tech Support**
Are you passionate about delivering exceptional customer experiences? Do you thrive in a multicultural and multilingual environment? We're looking for a skilled Customer Support Consultant to join our team at SupportYourApp.
As a Customer Support Consultant, you'll be the face of our company, building long-lasting relationships with customers and providing top-notch support. You'll work with cutting-edge technology, ensuring seamless interactions with our clients' products and services.
**Key Responsibilities:**
- Build positive relationships with customers
- Meet team KPIs
- Stay up-to-date with the latest technology
- Work with sensitive customer information
- Maintain knowledge of our clients' products and services
- Communicate with developers and other departments
**Requirements:**
- Excellent English skills (C1 level)
- Experience in customer service
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer with stable internet connection
**Nice to Have:**
- Experience in technical support
- Experience with CRM systems
**What We Offer:**
- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth
**About Us:**
SupportYourApp is a Support-as-a-Service international company providing BPO services for IT companies worldwide. We work with clients from 30+ countries and speak 50+ languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you.
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