Digital Solutions Specialist for Pharmaceutical Support
hace 4 días
We are seeking a highly motivated individual to join Pfizer's Digital Solution and Service Management organization. The ideal candidate will be responsible for providing technical support and developing new solutions to resolve complex problems.
Key Responsibilities:
- Independently take decisions to develop new options to resolve problems
- Use of appropriate communication tools and practices to present complex concepts to stakeholders and influencers
- Maintain key metrics for quality, efficiency, and performance
- Identify areas for improvement, agree and implement improvement plans with Digital Business Partner
- Responsible for support vendor relationship management
- Partner with service providers to drive increased value
- Monitor, review and implement compliance and security measures
- Support audit and legal requests and coordinate quarterly recertification
- Provide status updates and communicate relevant information to key stakeholders
Basic Qualifications:
- Bachelor's degree required, preferably in a Computer Science, Information Systems, Engineering or Business Management field
- Experience with Software Development and/or IT Service Management life cycle
- Strong technical and troubleshooting skills
- Excellent oral and written English communication skills
- Strong interpersonal, customer service, and relationship competencies
- Excellent organizational and time management capabilities
- Ability to multi-task, plan, organize and effectively execute tasks and projects
- Curiosity and willingness to learn, and ability to quickly develop new technical and functional competencies
- Ability to work both independently and as a member of a team, earning the trust both of customers and teammates
- Ability to adapt to new work assignments, flexibility, and willingness to work with a global team across regions and time zones
Preferred Qualifications:
- Experience with Sales Force Automation (SFA) and Customer Relationship Management (CRM) processes
- Experience with Veeva CRM platform
- ITIL / PMP Certification
- Experience with data and integration technologies such as Informatica Cloud Services, MuleSoft, Oracle, Amazon Web Services, Snowflake, UC4
- Experience working in the Pharmaceutical or Life Sciences industry
Working Conditions:
- This role will require covering support for Latin America time zone
- Pfizer Digital is a 7x24x365 endeavor
- This role may require occasional physical or virtual participation on a weekend, holiday, or after normal business hours
- May occasionally require travel, primarily to other Pfizer sites in the region and globally
-
San José, San José, Costa Rica Pfizer A tiempo completoPfizer, a leading global pharmaceutical company, is seeking an experienced professional to drive digital transformation and deliver innovative technology solutions.Our goal is to leverage cutting-edge technologies to improve the efficiency and effectiveness of our operations. We aim to make a significant impact on countless lives by developing and deploying...
-
San José, San José, Costa Rica Pfizer A tiempo completoPfizer's Commitment to InnovationWe are living in an era where technology impacts every aspect of our lives. Pfizer's focus on digital and data-driven solutions enables us to implement impactful and innovative technologies across all functions, from research to manufacturing.Our VisionAs a Senior Digital Project Manager, you will play a crucial role in...
-
Manufacturing Solutions Specialist
hace 2 días
San José, San José, Costa Rica Emerson A tiempo completoJob Summary">We are seeking a highly skilled Manufacturing Solutions Specialist to join our team at Emerson. In this role, you will be responsible for working closely with customers to develop functional requirements for MES solutions through client interviews and documentation analysis.">About the Role">The ideal candidate will have a Bachelor's degree in...
-
Public Relations Specialist for Digital Media
hace 16 horas
San José, San José, Costa Rica Now Digital Talent A tiempo completoAbout Us">Now Digital Talent is a forward-thinking iGaming Digital Marketing Agency dedicated to excellence in digital marketing and public relations. We're passionate about staying ahead of the curve, pushing boundaries, and delivering innovative solutions that drive results.">Job Description">We're seeking an exceptional Jr. Public Relations professional...
-
San José, San José, Costa Rica Pfizer A tiempo completoROLE SUMMARYThe Digital Hosting Solutions (DHS) team serves as the Digital Center of Excellence (CoE) for cloud infrastructure capabilities, providing foundational public and private cloud services to all business lines globally across Pfizer.DHS is a high-performing team focused on delivering secure, scalable, compliant, operationally viable, and...
-
Pharmaceutical Medical Liaison
hace 3 días
San José, San José, Costa Rica Sandoz A tiempo completoSandoz, a pioneer in biosimilar development, is seeking a seasoned professional to lead scientific engagement with Medical Experts and contribute to the company's success story. As a Pharmaceutical Medical Liaison, you will be responsible for implementing clinical and educational strategies, responding to unsolicited medical enquiries, and ensuring...
-
Digital Compliance Specialist
hace 16 horas
San José, San José, Costa Rica Pfizer A tiempo completoThe Digital Risk Management (DRM) organization plays a crucial role in Pfizer's compliance initiatives, working closely with global stakeholders to incorporate legal, regulatory, and corporate policy requirements into solutions and daily operations.As a key member of the DRM team, the Associate Risk Management Policy Monitoring role is responsible for...
-
Data Management Specialist for Cloud Solutions
hace 4 días
San José, San José, Costa Rica Hitachi Solutions A tiempo completoAbout Hitachi Solutions">As a global solutions integrator, we design, develop, and deliver cutting-edge cloud solutions to help our clients innovate across their entire business.">We develop the business services and technology powering some of the products you use every day – and are closely aligned with Microsoft and other leaders in the cloud computing...
-
San José, San José, Costa Rica Palo Alto Networks A tiempo completoJob OverviewPalo Alto Networks is a leading cybersecurity company that requires a Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in providing technical support to our valued customers, ensuring their environments are secure and running smoothly.Key ResponsibilitiesProvide technical support to...
-
Digital Transformation Specialist
hace 4 días
San José, San José, Costa Rica Pfizer A tiempo completoPfizer, a leading healthcare company, is seeking a highly skilled Digital Transformation Specialist to join its team. This exciting opportunity will allow you to drive digital innovation and deliver high-impact solutions in the field of onboarding.As a key member of our Digital team, you will play a vital role in planning, designing, and implementing custom...
-
Digital Health Solutions Delivery Lead
hace 2 días
San José, San José, Costa Rica Pfizer A tiempo completoAbout PfizerPfizer, a leading global pharmaceutical company, is dedicated to delivering innovative solutions that improve patient lives. Our commitment to technology and digital transformation enables us to stay at the forefront of healthcare.Job OverviewThe Patient Solutions Project Manager/Scrum Master will play a critical role in managing the development...
-
San José, San José, Costa Rica Kuehne+Nagel A tiempo completoOverviewKuehne+Nagel is a world-leading logistics company with over 80,000 employees across 1,300 locations in more than 100 countries.About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible for ensuring operational excellence and providing...
-
SAP Solutions Architect
hace 16 horas
San José, San José, Costa Rica Pfizer A tiempo completoJob DescriptionThis is an exciting opportunity for a seasoned SAP professional to join our team as a Solutions Architect, focusing on Pharmaceutical Supply Chain solutions. As part of our organization, you will be responsible for analyzing business requirements, designing and implementing SAP configurations in SAP SD, GTS, and Commerce Cloud areas.Key...
-
Digital Content Strategist
hace 2 días
San José, San José, Costa Rica Hitachi Solutions Ltd A tiempo completoAbout Hitachi Solutions LtdWe are a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals.Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic...
-
Administrative Support Specialist
hace 5 días
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoCompany OverviewWe are Infotree Global Solutions, a leading organization dedicated to providing innovative solutions to our clients.This role is part of our efforts to expand our capabilities and support our growth.Job SummaryWe are seeking an Administrative Support Specialist to join our team on a temporary basis for one month.The successful candidate will...
-
Digital Transformation Specialist
hace 3 días
San José, San José, Costa Rica Hitachi Solutions Ltd A tiempo completoAbout the RoleAt Hitachi Solutions Ltd, we are seeking a skilled Digital Transformation Specialist to drive our Dynamics CRM implementations. As a key member of our team, you will be responsible for delivering successful project outcomes through all phases, from discovery to deployment.Your primary focus will be on serving as the client's main point of...
-
San José, San José, Costa Rica Microsoft A tiempo completoAt Microsoft, we strive to empower every person and organization on the planet to achieve more. Our culture is built on a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. This enables us to create life-changing innovations that impact billions of lives worldwide.We are seeking a highly skilled Technical...
-
Clinical Trial Solutions Specialist
hace 16 horas
San José, San José, Costa Rica Clario A tiempo completoOverviewWe are united and driven by patients, committed to making a difference in the lives of individuals around the world.Job SummaryThe Clinical Trial Solutions Specialist will be responsible for delivering high-quality eCOA solutions design consultation to our pharmaceutical/biotechnology industry clients. The successful candidate will align with our...
-
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the Role">We are seeking a skilled Visual Designer to join our Amazon Ads Design, Concept & Production (DCP) Team. As a Visual Designer, you will be responsible for creating high-quality digital advertising solutions that meet the needs of top advertisers worldwide. ">Key Responsibilities> ">Design creative executions for off/on-site banners and...
-
Digital Transformation Specialist
hace 7 días
San José, San José, Costa Rica Hitachi Solutions A tiempo completoHitachi Solutions is a global leader in delivering industry-focused solutions that support business transformation goals. Our expertise and intellectual property set us apart, enabling us to maintain a strategic relationship with Microsoft.We have earned recognition for our achievements in developing and delivering innovative digital solutions and services...