Customer Service Advocate for US Law Firms

hace 4 días


San José, San José, Costa Rica Stt Group A tiempo completo

About the Role

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We are seeking a highly skilled customer service representative to join our team at Stt Group in supporting law firms across the USA. In this role, you will be responsible for providing top-notch customer support via inbound and outbound calls, as well as completing paperwork and data entry tasks efficiently.

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Key Responsibilities

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- Handle customer inquiries and resolve issues in a professional manner.

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- Maintain accurate records of all interactions and transactions.

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- Collaborate with internal teams to ensure seamless communication and effective problem-solving.

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Requirements

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To excel in this position, you will need:

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  • A high school diploma or equivalent education.">
  • Excellent English language skills (C1 level).">
  • Experience working in customer support roles, preferably with at least 1 year of experience.">
  • Ability to multitask and work efficiently in a fast-paced environment.">
  • American Visa is a plus but not required.">
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Benefits

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This role offers a competitive salary of 300 mil Colones and a schedule that includes on-site work from 9am to 1pm (subject to change).

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Education Requirements

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The ideal candidate should hold a secondary education degree (graduated). We are committed to creating a positive work environment where our team members can grow and thrive.



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