Customer Service Advocate

hace 2 semanas


San José, San José, Costa Rica Costa Rica'S Call Center A tiempo completo

Company Overview

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Costa Rica's Call Center is a leading customer service provider, dedicated to delivering exceptional experiences for clients across various industries. Our team of professionals works tirelessly to ensure that every interaction with our customers exceeds their expectations.

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Job Summary

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We are seeking a talented Communication Support Specialist to join our dynamic team in Costa Rica. The ideal candidate will possess strong communication skills, be able to multitask effectively, and demonstrate a passion for providing top-notch customer service.

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Key Responsibilities:

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• Respond to customer inquiries and resolve issues efficiently

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• Provide product information and demonstrations

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• Collaborate with colleagues to achieve team goals and objectives

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Requirements:

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• Previous experience in customer service or a call center (preferred)

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• Strong communication skills, both verbal and written

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• Ability to multitask and prioritize effectively in a fast-paced environment

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• Basic computer skills and familiarity with CRM software

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Benefits:

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• Competitive salary package

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• Opportunity to work in a supportive team environment

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• Internal promotions and career growth opportunities

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• Weekends off and flexible scheduling

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