Customer Success Advocate

About the JobThe Customer Success Advocate role is responsible for delivering customer success through technical and SME coaching for Delivery Partner Engineers/Advocates. This includes partnering with the Support Delivery Manager and CSS Training teams to address readiness gaps.

At Syniverse, we're pushing the boundaries of innovation and connectivity.About the RoleThis Customer Success Advocate position is a critical component of our customer-facing team, responsible for supporting professional services for 10 DLC campaigns.The primary goal is to educate customers on compliance best practices, reduce spam complaints, and bring...

Job OverviewSyniverse is a leading provider of innovative solutions that enable businesses to connect with their customers on a global scale. As a Customer Success Advocate, you will play a crucial role in ensuring seamless customer interactions and experiences.

Syniverse is the world's most connected company.Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world's most recognized brands.Eight of the top...

At Microsoft, we empower every person and organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.We create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission by joining the...

About the RoleStage 4 Solutions Inc is looking for a seasoned Customer Success Manager to join our team. In this critical role, you will play a vital part in ensuring our customers achieve maximum value from our solutions.Key Tasks:Develop a deep understanding of our clients' technical environments to provide tailored support and guidance.Build strong...

Company OverviewAt Microsoft, we empower every person and organization on the planet to achieve more. Our culture is centered around embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. This approach enables us to create life-changing innovations that impact billions of lives worldwide.We are...

Company Overview">Microsoft's Customer Experience & Success (CE&S) organization is a global team responsible for delivering exceptional customer experiences. With over 17,000 employees worldwide, we strive to build trust and confidence for every person and organization through seamless support experiences.We're part of the Applications & Infrastructure...

Job Overview:">Appvance is seeking a seasoned Technical Support Specialist to join our Customer Success Team. The ideal candidate will have 2+ years of Technical Customer Support experience and a strong understanding of web and mobile app development.">Key Accountabilities:">">Provide technical support to high-visibility clients and partners">Collaborate...

Job OverviewThe Bma Group seeks a highly skilled and motivated Customer Success Specialist to drive the adoption of our products and services. This is a full-time position that requires strong organizational and time management skills, with the ability to execute instructions and request clarification when needed.ResponsibilitiesReview CRM cases and provide...

**Role Summary: Customer Service AdvocateTek Experts is seeking a Customer Service Advocate to join our team. This dynamic role involves serving as a single point of contact for customers, gathering information to resolve technical issues, and collaborating with a technical team to deliver resolutions.Responsibilities include:Gathering information from...

We are looking for a Customer Service Advocate to join our Support team at Oracle.In this role, you will be responsible for delivering post-sales support and solutions to our customer base, while serving as an advocate for customer needs.You will resolve non-technical customer inquiries via phone and electronic means, as well as provide technical guidance on...

Spend your days making a real difference in people's lives as a Customer Experience Advocate at Smartsheet. Our company is passionate about helping teams and millions of people worldwide deliver their very best work.About UsSmartsheet is a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report...

Microsoft is committed to delivering life-changing innovations that impact billions of lives globally. Our CEnS organization is no exception. As a Customer Experience Advocate, you'll contribute to building a future where customers choose us not only for industry-leading products but also for a unique, connected customer experience. You'll work closely with...

Job DescriptionAs a Technical Support Engineer in the MLGCS organization, you will play a critical role in delivering exceptional customer experiences by resolving technical issues efficiently and effectively. Your primary responsibilities will include:Reviewing issues and contacting customers to understand their problemsEnsuring customers stay informed...

What You'll DoThe Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco's new Customer Experience organization working with our largest customers.The successful leader will directly impact their customers and partners who have purchased Cisco subscription solutions and will provide strategic insights to Cisco cross...

As a Customer Experience Advocate, you will play a critical role in ensuring our customers have an exceptional experience with our products. You will be responsible for providing timely and effective technical support, resolving complex issues, and promoting customer satisfaction.Key Responsibilities:Respond to customer inquiries and provide technical...

About the RoleCatalina Marketing is seeking an experienced Customer Success Lead to join our team. As a key member of our Customer Success and Business Consulting team, you will play a critical role in delivering exceptional post-sale experiences for our CPG, Retail, and Data Services customers.As a Customer Success Lead, you will be responsible for...

About the Job: As a Technical Support Engineer - Azure Billing, you will be part of a fast-paced and dynamic team that provides technical expertise to Microsoft's commercial customers. Your primary responsibility will be to own, troubleshoot, and solve complex customer technical issues.Main Responsibilities:Critical Issue Resolution: You will review complex...

Now, let's delve into the specifics of this critical role.As a Customer Success Engineer, you are responsible for your Customer Success and Adoption within a portion of the BU contributing to 50% of the ARR.The primary responsibility is to help customers through increased product adoption, identifying expansion opportunities, and cultivating customer...