Manager of Account Expansion

hace 2 semanas


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

Company Overview:

Amazon Support Services Costa Rica Srl is a leading provider of customer service solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.

Job Summary:

We are seeking a highly skilled and motivated individual to join our team as a Manager, Customer Success. The successful candidate will be responsible for leading a team of Strategic Account Managers and driving business growth and customer success.

Responsibilities:

  • Lead a team of Strategic Account Managers to achieve business objectives
  • Develop and execute strategies to drive business growth and customer success
  • Collaborate across teams to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality
  • Build and maintain strong relationships with Sellers and internal stakeholders
  • Drive improvements that benefit a large set of customers

Requirements:

  • 6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce
  • 5+ years professional experience developing and leading teams while driving organizational goals
  • Bachelor's degree or equivalent practical experience
  • Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems
  • Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams


  • San José, San José, Costa Rica Cisco Systems A tiempo completo

    About the RoleWe are seeking an experienced Executive Account Manager to join our Customer Experience team at Cisco Systems. As a key member of our organization, you will be responsible for managing executive-level relationships with our largest customers and driving business outcomes.Key ResponsibilitiesBUILD STRATEGIC PARTNERSHIPS WITH CUSTOMER EXECUTIVES...


  • San José, San José, Costa Rica Novartis A tiempo completo

    About the JobWe are looking for a highly motivated and results-driven Account Relationship Manager to join our team in San José, Costa Rica. As a key member of our Commercial OPS SIR SZ team, you will be responsible for developing and maintaining strategic relationships with key customers.Responsibilities:Relationship Development: Build and maintain strong...


  • San José, San José, Costa Rica Homebound A tiempo completo

    Job SummaryWe are seeking a seasoned technology leader to drive the expansion of our engineering team in Central America, South America, or Europe. As Head of Software Engineering Expansion, you will be responsible for building and managing a team of software engineers to deliver cutting-edge technologies that enable us to transform the single-family home...


  • San José, San José, Costa Rica Oracle A tiempo completo

    About the JobWe are seeking a Geographic Expansion Representative to join our team in Costa Rica-Santa Ana. As a Geographic Expansion Representative, you will be responsible for expanding our presence in new geographic territories and industries.Key Responsibilities:Conduct market research to identify new business opportunities and expansion...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About AmazonAt Amzn Support Srvcs Costa Rica, we're dedicated to being the most customer-centric company on earth. To achieve this goal, we need talented individuals who can drive our growth and expansion efforts.This role will support all Amazon business lines as well as growth across the Americas region. The majority of the workload will be within medium...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Company OverviewAt Amazon, we're committed to delivering exceptional customer experiences. To achieve this, we need talented professionals who can drive growth and innovation.About the TeamThe PXT Expansions team is a central Human Resources (HR) project and program management team focused on enabling Amazon's strategic expansion through HR work streams of...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    **About Us**Amazon Support Services Costa Rica Srl is committed to making sellers successful on Amazon.We provide individuals or enterprises the opportunity to sell their goods on the Amazon platform, which has more than a million sellers worldwide.In our mission to support sellers' growth and expansion domestically and globally, we create tools to help them...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job SummaryWe are seeking an experienced Regional HR Project Manager to join our PXT Expansions team. As a key member of our team, you will be responsible for managing HR projects and programs to support Amazon's growth across the Americas region.About the TeamThe PXT Expansions team is a centralized Human Resources (HR) project and program management team...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Amazon Support Services Costa Rica Srl is seeking a skilled Global Sales Expansion Strategist to join our dynamic team. This role offers the opportunity to build a deep knowledge of global eCommerce and drive business growth in LATAM.About the RoleWe are looking for a highly motivated individual with 3+ years of sales or account management experience,...


  • San José, San José, Costa Rica Hashicorp A tiempo completo

    About the JobThe Senior Technical Account Manager will be responsible for ensuring the successful adoption and renewal of HashiCorp's products. This involves managing a portfolio of accounts, developing strong relationships with key stakeholders, and executing defined customer success journey milestones.Key Responsibilities:Be accountable for the success of...

  • Corporate Account Manager

    hace 2 semanas


    San José, San José, Costa Rica Ua Brands A tiempo completo

    Overview ABOUT UA/UNIFORM ADVANTAGE BRANDS For over 35 years, UA Brands has been synonymous with fashion-forward specialty apparel for the medical and culinary professions.We are proud to support our valued customers - true heroes giving back with every shift.Our culture includes a long history of philanthropy and community support.Our strong values and...

  • Senior Account Manager

    hace 4 días


    San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Welcome to Amzn Support Srvcs Costa RicaAs part of our International Seller Services (ISS) team, you will have the opportunity to make a real impact on the success of our Sellers. We are looking for a highly skilled and motivated Senior Account Manager to join our team and take on the challenges of this exciting role.Job DescriptionChampion Sellers' needs at...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce.- 5+ years professional experience developing and leading teams while driving organizational goals.- Bachelor's degree or equivalent practical...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job DescriptionThe Sr. Program Manager will be responsible for identifying requirements and creating clear business requirements documents for payment initiatives, leading and executing payment roadmaps and business expansion initiatives, tracking and reviewing corrective actions to ensure launches and subsequent AP payment operations meet or exceed metrics...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    English language proficiency (written and spoken)- 2+ years of sales or account management experience- Bachelor's degree or equivalent experience- Phone/Volume outbound activity experienceJob summaryAmazon Global Sales is seeking a dynamic and motivated Account Manager who can facilitate the international expansion of US based Sellers.Sales of products by...

  • Strategic Account Manager

    hace 2 semanas


    San José, San José, Costa Rica Entravision Communications Corporation A tiempo completo

    Job Title: Strategic Account ManagerDescription:We are seeking a seasoned Strategic Account Manager to join our team at Entravision Communications Corporation. The successful candidate will have a proven track record of success in sales and account management, with a strong ability to build and maintain relationships with key clients.About the Role:The...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    3+ years of digital advertising and client facing roles experience- Bachelor's degree- Experience analyzing data and best practices to assess performance driversAre you interested in innovating to deliver an excellent level of service to Amazon's Selling Partners?Join us as a Senior Account Manager at Amazon International Seller Services (ISS).Our mission is...

  • Account Manager I

    hace 19 minutos


    San José, San José, Costa Rica Bma Group A tiempo completo

    **Responsibilities**- Manage a book of accounts successfully through research, consistent follow up and strategic thinking.- Collecting and analyzing data to learn more about consumer behavior.- Building relationships with clients based on trust and respect.- Negotiate contracts and close agreements to maximize profits, Understanding customer needs-...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    About this RoleWe're seeking a seasoned sales professional to join our team as an Education Technology Account Manager. In this role, you'll be responsible for driving adoption and usage in customers, renewing and upselling contracts, influencing senior-level business decision-makers, and orchestrating your virtual team to achieve exceptional results.Key...

  • Customer Success Manager

    hace 2 semanas


    San José, San José, Costa Rica Hashicorp A tiempo completo

    **About the role...**The Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes prescribed to...