Technical Support Specialist Bilingual
hace 4 días
It France is committed to delivering exceptional technical support to its valued customers in the medical field. As a Technical Support Specialist, you will play a vital role in our mission.
**Job Responsibilities:**
- Accurately document all customer interactions in our CRM system, adhering to established process flows and work instructions.
- Act as an internal advocate, ensuring customer needs are represented within the organization.
**Requirements for Success:**
- Fluency in both French and English (B2 level or higher), enabling effective communication with bilingual customers.
- Advanced knowledge of Microsoft Office, allowing for comprehensive technical assistance.
- Good typing speed to ensure efficient and effective support to our customers.
- Availability to work on-site, facilitating seamless collaboration with our dedicated team.
**Compensation and Benefits:
We offer a competitive salary and a comprehensive benefits package that includes health insurance, retirement savings plan, paid time off, and opportunities for career growth and professional development.
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