Strategic Commercial Operations Lead

hace 4 días


San Francisco, Heredia, Costa Rica Kyndryl A tiempo completo

At Kyndryl, we design, build, manage and modernize mission-critical technology systems that the world relies on every day.

We are dedicated to helping companies grow strong and provide opportunities for our people to develop their skills.

The Contract Commercial Manager plays a crucial role in achieving commercial requirements and business objectives for assigned accounts.

This involves managing the Program Management System to deliver financial, customer satisfaction, audit readiness, business controls posture and adherence to standard processes and global tools.

The ideal candidate will demonstrate leadership skills to orchestrate different functions supporting the Account.

A proven commercial leader with extensive experience of handling various contractual situations is required.

The successful candidate will partner with Project Executive and Delivery Project Executive to deliver cost savings and improved margin for the contract while maintaining quality and service standards.

The key responsibilities include facilitating contract activities to achieve performance targets, identifying new commercial opportunities, managing Profit and Loss (P&L) and balance sheet for key customers, ensuring smooth execution and management of monthly closing activities, and providing guidance on significant business proposals.

Additionally, the candidate will lead complex contract analysis, evaluate findings, and make recommendations about financial implications of proposed investments.

The Contract Commercial Manager must analyze critical situations and implement plans in collaboration with the Account executive team to increase customer satisfaction.

They will also undertake planning and forecasting to support strategic decisions, manage contract changes, identify and manage risks and issues, and audit management including proactive reviews, documentation, and approvals.

The ideal candidate will have excellent finance skills, presentation skills, a proactive attitude, self-driven, attention to detail, client relationship, leverage professional networks, advanced English written and spoken, and Excel skills.

They should be able to work with cross-functional teams, negotiate, communicate, and have problem-solving skills.

Kyndryl is committed to creating a diverse environment and is an equal opportunity employer.



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