Commercial Operations Specialist
hace 3 días
We are seeking a skilled Contract Commercial Manager to join our team at Kyndryl. As a key member of our organization, you will play a vital role in delivering commercial requirements and business objectives for assigned accounts.
About the Role
The Contract Commercial Manager will be responsible for managing the execution of the Program Management System, ensuring the delivery of commercial requirements and business objectives for assigned accounts. This includes facilitating contract activities, applying deep expertise in Agile methodology, and performing advanced customer services activities.
Key Responsibilities:
- Manage contractual obligations and ensure effective execution of the Program Management System.
- Apply Agile methodology to prioritize tasks and facilitate squad ceremonies.
- Investigate and resolve complex customer issues, while maintaining excellent client relationships.
- Develop and mentor new team members, promoting knowledge sharing and skill development.
- Support audits and business controls engagements, providing guidance and expertise as needed.
- Collaborate with clients and sellers to establish funnel priorities through two-way communication.
Requirements
- Strong business analyst experience and a solid understanding of project management practices.
- Excellent communication and problem-solving skills.
- Able to work effectively in a cross-functional team environment.
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