Commercial Operations Specialist

hace 4 días


San Francisco, Heredia, Costa Rica Bayer A tiempo completo

**Supporting Sales Success**

We are seeking a dedicated and results-driven Sales Operations Support Associate to provide exceptional support to our sales customer business managers.

In this role, you will be responsible for managing promotions and terms, ensuring seamless execution of commercial processes, and maintaining accurate records.

**Key Responsibilities:**

  • Manage promotions and terms, including entering full year PIDs into a system and managing changes throughout the year.
  • Provide PIDs or clearing information for customer claims that are provided with backup by customer service.
  • Work closely with commercial teams, process experts, and Team Lead to complete any other designated work within agreed KPIs and SLAs.
  • Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness.

**Requirements:**

  • University degree in Marketing & Sales or Business Administration preferred, alternatively progressive working experience in related fields.
  • At least 1 - 2 years of experience in a commercial function ie Marketing, Sales Support, Customer Service or Order to Cash.
  • Strong English skills, both spoken and written.
  • Advanced computer literacy skill required, MS tools knowledge, specifically MS Excel.


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