Insurance Policy Quote Specialist

hace 2 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Company Overview

Experian is the world's leading global information services company, empowering consumers and clients to manage data with confidence. Our team works tirelessly to make smarter decisions, prevent identity fraud, and create a better tomorrow.

 

Job Summary

We are seeking an Insurance Policy Quote Specialist to join our Experian Consumer Services team. This role involves working with newly acquired personal insurance verticals, understanding offerings from over 20 insurance carriers, and producing customer insurance quotes based on profile details.

 

Key Responsibilities

  • Work with and understand offering of over 20 insurance carriers to quote policies for auto, home, renters, etc.
  • Follow SOPs to produce customer insurance quotes based on profile details.
  • Run insurance history reports to ensure proper rating.
  • Publish and send finalized rates to customers.
  • Maintains the integrity of the database by ensuring data quality and accuracy.

 

Requirements

To be successful in this role, you will need:

  • High School diploma (required).
  • 2 years of experience in customer service positions.
  • Schedule availability between 6am to 6pm PST.
  • Excellent English communication skills (required).
  • Good knowledge of Experian products and services.
  • Good knowledge of web-based systems.
  • Good PC knowledge.
  • Good customer service skills, including telephone etiquette.
  • Good problem solving and analytical skills.
  • Proven previous job stability, including maintaining long-term work relationships with former employers.
  • Must have an internet speed of 25mbps download and 5mbps upload.
  • Must be able to clear the company's pre-employment screening.

 

Benefits

We offer a range of benefits, including medical, life and dental insurance, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

 

About Us

Experian Careers - Creating a Better Tomorrow Together. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've been named in the 100 World's Most Innovative Companies by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.



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