Medical Billing and Insurance Specialist

hace 11 horas


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Auxis is a fast-growing business process outsourcing provider offering exceptional opportunities for career growth and development. We are seeking an experienced Medical Billing and Insurance Specialist to provide support to our largest account, a leading healthcare services provider.

As a Medical Billing and Insurance Specialist, you will play a vital role in ensuring timely and accurate updates of insurance policies in various databases. Your primary responsibility will be to review patient accounts for accuracy prior to placement with outside collection vendors.

We offer a competitive salary range of $45,000 - $60,000 per annum, commensurate with experience and qualifications.

Responsibilities:
  • Review patient accounts for accuracy prior to placement with outside collection vendors
  • Receive and review account change requests, updating required changes
  • Update insurance plan changes on customer accounts
  • Research and respond to vendor inquiries
  • Review correspondence in the CWF system and take appropriate action
  • Authorize affidavits related to patient billing as applicable
  • Ensure vendor inventories reconcile to SSC systems by completing recons and updating I-Plans and placements as needed
  • Assist with Medicaid Eligibility vendor reconciliation as requested
  • Manage onboarding and termination processes for vendors
  • Provide support during vendor transitions
Requirements:
  • English-Spanish language proficiency (oral and written) at 85% or higher
  • High school diploma or equivalent required
  • At least 6 months of experience in Customer Service or Backoffice positions
  • Excellent communication skills and involvement
  • Demonstrated experience in providing high levels of customer satisfaction and performance in high-demand environments
  • Good presentation and polite, tactful, and friendly character

Auxis prioritizes employee growth and development, empowering employees to advance their careers. Our culture fosters teamwork and continuous improvement. We offer benefits including health insurance, transportation subsidies, training programs, and paid time off.



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