Mapp Compliance Specialist

hace 4 semanas


San José, San José, Costa Rica Pfizer A tiempo completo

**Why Patients Need You**

Pfizer is committed to supporting medical, scientific, and philanthropic initiatives in Latin America, ensuring compliance with MAPP policy and bringing breakthroughs that change patients' lives.

**What You Will Achieve**

As a Compliance Analyst, you will help Pfizer comply with anti-bribery and anti-corruption internal policy, addressing bribery and corruption risks in interactions with healthcare professionals, medical associations, and other business parties, contributing to our culture of ethics and integrity.

**Key Responsibilities**

- Review MAPP Navigator transactions for compliance with MAPP policy and Country Annexes, Country Profiles, and other related policies within a 5-day timeframe.
- Ensure accurate documentation in MAPP Navigator, Ariba, Aravo, Reltio, and other systems according to established processes.
- Maintain professional communication with colleagues from various hierarchies, including GBS, MAPP, Initiators, Product Leads, Category Leads, Medical Directors, Compliance Leads, Legal Department, Finance, and Country Managers.
- Proactively follow up on invitation letters, contracts, and funding confirmation letters with colleague markets to ensure completion 10 days before event dates.
- Create payments, monitor progress, handle unexpected situations, and register payments on MAPP Navigator within a 20-day timeframe on Ariba BOD.
- Reconcile transactions, ensuring all required documentation is properly registered on MAPP Navigator within a 10- or 30-day SLA, depending on logistics support involved.
- Support market colleagues on process, policy, and system inquiries, as well as user access and requests.
- Troubleshoot system issues, create tickets, and follow up with the technical team to resolve transactions.
- Develop creative and interactive training materials for new users and to refresh processes and key concepts among experienced users.

**Qualifications**

Must-Have:
- Team player
- Detail-oriented
- Compliance-oriented
- Ability to learn and adapt quickly
- Excellent customer service skills
- Excellent reading comprehension
- Fluent in Spanish, English, and Portuguese
- Bachelor's Degree (or equivalent experience)
- Strong communication and interpersonal skills
- Proficient in Outlook, Excel, and PowerPoint
- Ability to work independently with limited oversight
- Ability to work under pressure handling multiple activities
- Ability to work in an ambiguous and fast-paced change environment
- Good organizational skills to coordinate and manage multiple priorities
- High level of self-motivation, energy, and flexibility with a 'can-do' attitude

Nice-to-Have:
- Understanding of MAPP/FCPA terms
- Understanding of compliance controls
- Knowledge of Ariba (for creating payments)
- Knowledge of MDGS (for reading vendor master data)
- Knowledge of SAP (for investigating failed payments)
- Completing upcoming events, payments, and reconciliation status reports.
- Participating in team activities to maintain the JOY and celebrate EXCELLENCE and COURAGE.

This role offers a flexible schedule to work from home 3 days and from the office 2 days a week, with the possibility of adjusting based on business needs. The selected candidate must reside in Costa Rica and be able to commute to the office. Relocation expenses are not covered.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Finance & Accounting

LI-PFE



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