Software Compliance Specialist
hace 2 semanas
The Software Services team at Copeland is seeking a highly skilled Software Compliance Specialist to join our team. As a key member of our team, you will be responsible for identifying, validating, and enabling international settlement agreements for software intellectual property infringers.
Key Responsibilities:- Partner with internal and external collaborators to review, release, and enable the resolution of international software compliance cases to combat piracy of NI products.
- Review international compliance cases from our partner Cylynt and identify false positives.
- Partner with our compliance services supplier ITCA to drive compliance cases to resolution, providing quotes and connections.
- Recommend and request quotes for software equivalent products in multiple regions.
- Create requests for royalty payments for NI compliance partners ITCA and Cylynt.
- Identify areas of process improvements and work with manager to implement them.
- Drive a compliance opportunity pipeline in SFDC and grow the compliance program revenue.
- Assist external and internal customers with order status, contract management, software services troubleshooting, and other software services inquiries.
- Cultivate effective communication and collaboration with multiple NI departments and groups to ensure opportunity success.
- Partner with internal and external collaborators.
- Attention to detail.
- Executive communication for international audiences.
- Desire to work with international partners in APAC, LATAM, North America, and EMEA.
- Track record of staying in sync with SLAs.
- Basic NI software product knowledge is a plus, but it can be trained.
- Experience working with international colleagues or customers in APAC is a plus.
- A completed degree or in-progress formal education in international commerce, business administration, or a technical degree in software engineering (or equivalent) is a plus.
We recognize the importance of employee wellbeing and know that to do your best, you should have flexible, competitive benefit plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
At Copeland, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment gives to the rich exchange of ideas and diversity of thoughts, that encourage innovation and bring the best solutions to our customers.
The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Copeland.
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