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Business Development Associate

hace 2 semanas

San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

About Us

We're ServiceNow, a company that makes the world work for everyone. Our technology innovates in ways no one else can for our customers and communities. Our team is ambitious, driven by a restless curiosity and a drive for ingenuity. We support each other to make our individual and collective dreams come true.

The Opportunity

We're looking for a Sales Operations Specialist to join our team. As a key member of our sales operations team, you'll play a critical role in supporting the forecasting process and advising the sales force in commercial sales transactions. You'll work closely with cross-functional teams to drive revenue growth and improve operational efficiency.

Your Responsibilities

  • You'll align to several Americas regions and territories, supporting the forecasting process and advising the sales force in commercial sales transactions.
  • You'll attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy.
  • You'll analyze current customer licensing, products, and usage and identify new revenue opportunities.
  • You'll suggest creative pricing and payment solutions balancing customer need and pricing policies.
  • You'll review Quotes and Order Forms for accuracy and completeness.
  • You'll ensure all Orders are approved within pricing and discount policies.
  • You'll interface to Deals Desk, Finance, and Legal as needed (i.e., revenue recognition).
  • You'll interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.
  • You'll support sales organization's requirement for Customer licensing compliance.

Your Qualifications

  • 1-2 years of proven experience of Sales Operations in a software sales organization.
  • Organized, with excellent attention to detail and the ability to work in a fast-paced environment.
  • Proficient in PPT, Word, and Excel.
  • Experience with a CRM system.
  • Has been in a role supporting Sales Reps and Sales Territories.
  • Strong listening, analytic, and organizational skills.
  • Ability to prioritize to meet business needs.
  • Effective communicator, both written and verbal.
  • Team Player with positive attitude ready to work in a fast-paced environment.
  • Results Driven.