Billing Team Lead

hace 3 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo

At Experian, we're looking for a skilled Billing Supervisor to join our team in Costa Rica. As a key member of our billing team, you'll play a crucial role in ensuring the timely completion of daily invoicing in Oracle for multiple businesses.

Main Responsibilities:

  • Support billing team members located in Costa Rica.
  • Maintain and manage all invoice databases.
  • Perform and process billing adjustments and manual billing requests following company policies and procedures.
  • Partner with local, regional, and global stakeholders and communicate effectively with the business to foster good working relationships with the rest of the organization.
  • Support the team working on different ad hoc requests and preparing data as requested.
  • Recommend and implement best practices for improvements/enhancements to current processes, and drive standardization of activities including the identification of productivity and efficiency.

Qualifications:

  • Undergraduate degree in Finance, Accounting, Statistics, or other quantitative field or relevant experience working on Billings position - preferred.
  • Advanced English level.
  • Minimum of 5 years of experience in O2C processes in a shared service center environment.
  • Minimum of 3 years of experience in people management.
  • Strong technical skills and ability to learn systems quickly.
  • Desire to learn new skills with high-level problem-solving skills and cover new challenges.
  • Strong ability to prioritize and organize work effectively and adhere to tight and established deadlines.
  • Effective written, verbal, and interpersonal skills with competence in presenting in a professional and influential manner.
  • Ability to interpret written customer contracts.
  • Researches, analyzes and reconciles customer information across systems.
  • Oracle E-Business or ERP System.

We offer a range of benefits, including medical, life, and dental insurance, as well as international share save plan, flex work/work from home, paid time off, and more. Experian is an Equal Opportunity and Affirmative Action employer, and we're committed to creating a thriving, inclusive, and diverse team where people love their work and love working together.



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