Global Billing Operations Specialist

hace 5 días


San Francisco, Heredia, Costa Rica Baxter A tiempo completo

**Transforming Kidney Care through Precision Billing**

Baxter is embarking on a transformative journey to separate its ~$5B Kidney Care segment into a standalone company, Vantive. Leveraging its nearly 70-year legacy in acute therapies and home and in-center dialysis, Vantive aims to provide best-in-class care worldwide.

As part of this innovative venture, we seek a skilled Global Billing Operations Specialist to join our team. In this role, you will play a pivotal part in shaping the future of kidney care by ensuring seamless billing operations.

**Key Responsibilities:**

  • Oversee automated billing processes and resolve errors flagged by the ERP system.
  • Understand customer profiles and their relative billing requirements, including specific supporting documents or billing submission needs.
  • Develop a strong working knowledge of the customer base and company organizational structure for effective issue resolution.
  • Ensure accurate billing according to contracts and timely submission of invoices and supporting documents to customers via EDI, e-invoicing, or portal methods.
  • Collaborate with the AR team to address customer disputes, incorrect invoice information, underpayments, and past due receivables resulting from billing errors.
  • Maintain compliance with the Company's billing standardization and automation objectives to optimize the billing process.
  • Resolve disputes within your area of responsibility according to agreed timelines.
  • Document notes in Get Paid and provide sufficient information and supporting documentation to dispute coordinators.
  • Escalate unresolved disputes to internal owners and work with departments like Pricing, Customer Service, Sales, and IT to research and resolve billing-related issues.
  • Identify repetitive issues and communicate them to proper owners and Billing GPO to facilitate root cause analysis and eradication.
  • Represent the billing function on cross-functional project teams and contribute to process standardization and automation efforts to reduce redundancies and inefficiencies.

**Qualifications:**

  • Demonstrate high-level ability to influence and negotiate.
  • Exhibit excellent problem-solving, customer service, and communication skills.
  • Possess adaptability to new ideas and ways of accomplishing tasks.
  • Show ability to work effectively in a team environment.

**Education and Experience:**

  • Pursuing a Bachelor's degree in Finance, Accounting, or a related field.
  • Hold 1+ year of experience in Shared Services Centers (SSCs) or similar corporate roles focusing on billing.
  • Have experience in billing/AR process improvements.
  • Possess functional knowledge of accounts receivable and dispute management processes.
  • Familiarity with JDE and C2C Technology is preferred.

We estimate an annual salary range of $65,000 - $90,000 based on industry standards, depending on location and experience.



  • San Francisco, Heredia, Costa Rica Publicis Global Delivery A tiempo completo

    Publicis Global Delivery is seeking a highly skilled Media Billing Operations Specialist to support our media and finance teams.About the RoleThis role will involve handling various functions involved in the media billing process, including data entry, supporting media billing processes, and liaising with agency support services and vendors to resolve media...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Are you a detail-oriented professional with excellent analytical skills and experience in billing operations? We are seeking a Data Billing Operations Specialist to join our team at Equifax.As a Data Billing Operations Specialist, you will be responsible for performing daily activities in billing including updating customer profiles, creating and...


  • San Francisco, Heredia, Costa Rica Dhl Express A tiempo completo

    About the RoleAs a Lead Billing Operations Specialist at DHL Express, you will play a pivotal role in ensuring the seamless execution of billing operations. Your primary responsibility will be to provide expert support and guidance to achieve accurate, complete, and timely solutions to various billing-related situations.Key Responsibilities* Execution of...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About Experian">As a global leader in data and analytics, Experian is transforming lives and creating opportunities for consumers, businesses, and society. With a strong people-first approach, we celebrate our employees' uniqueness and offer a supportive work environment.">A Day in the Life of a Billing Administrator at Experian">You will play a critical...


  • San Francisco, Heredia, Costa Rica Dhl Express A tiempo completo

    About DHL ExpressDHL Express, a leading logistics company, offers exciting opportunities for growth and development. At the heart of our operations are dedicated professionals who strive for excellence in delivering exceptional customer experiences.Job Overview:We are seeking a highly skilled Senior Billing Agent to join our Heredia, Costa Rica team. As a...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    At Equifax, we are seeking a skilled Billing Analyst Junior Specialist to join our team. This role is ideal for individuals with a passion for finance and billing operations.As a Billing Analyst Junior Specialist, you will be responsible for ensuring the accuracy and efficiency of our billing processes. Your key responsibilities will include:Updating...


  • San Francisco, Heredia, Costa Rica Dhl Express A tiempo completo

    Overview">DHL Express is a leading logistics company that connects people and improves lives. As a Senior Billing Agent, you will play a crucial role in ensuring the timely and accurate billing of our customers.">About the Role">This position provides support to achieve correct, complete, and timely solutions to various billing-related situations. Additional...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Experian: Opportunity to ThriveWe are seeking a skilled Senior Billing Operations Coordinator to join our team in Costa Rica. As a key member of our finance department, you will play a crucial role in ensuring the timely and accurate processing of client billing information.About the Role:This permanent home-based position offers an exciting opportunity to...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About the Role:We are seeking a skilled Billing Administrator to join our team at Experian. In this role, you will be responsible for the compilation, management, and use of billing data, contract provisions, and pricing constructs across multiple systems to support client billing and invoicing.Key Responsibilities:Ensure the timely completion of new client...


  • San Francisco, Heredia, Costa Rica Amazon Web Services Costa Rica Sociedad De Responsabilidad Limitada - K56 A tiempo completo

    Unlock your career potential as an Amazon Cloud Billing Specialist in our fast-paced Professional Services practice.About the RoleWe're seeking a highly skilled and experienced professional to own and deliver all financial transactions for our clients, including monthly billing, credit and rebills, prepayments, support revenue and cost accrual...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    We are seeking a skilled Accounting and Billing Specialist to join our team at Equifax. As an experienced professional in billing operations, you will play a vital role in ensuring the timely and efficient execution of daily billing activities.Key Responsibilities:Perform daily billing tasks with precision and accuracyUpdate customer profiles and create...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **About Us**We are Experian, a global leader in providing information, analytical and marketing services to organizations and consumers.Our mission is to empower consumers and our clients to manage their data with confidence, unlocking the power of data to create opportunities for growth and success.In this role, you will be part of our Group Billing and...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job SummaryWe are seeking a highly skilled Key Account Billing Specialist to join our team at Experian.About ExperianExperian is a global leader in providing information, analytical, and marketing services to help manage risk and reward of commercial and financial decisions. With 21,700 people in 30 countries, we empower consumers and clients to manage their...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    We are seeking a highly skilled Accounting Operations Specialist to join our team at Equifax.The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work efficiently in a fast-paced environment.**Job Summary:**As an Accounting Operations Specialist, you will be responsible for performing daily activities in billing,...


  • San Francisco, Heredia, Costa Rica Dhl Express A tiempo completo

    Company OverviewDHL Express is a global logistics leader committed to connecting people and improving lives. We provide challenge and opportunity for personal and professional development, recognizing the difference our employees bring to our business.About the RoleWe are seeking a Senior Billing Agent to join our Heredia, Costa Rica team. In this role, you...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Unlock your career potential with Experian, the world's leading global information services company. We're proud to be named one of the 100 Best Companies to work for and have been certified as a Great Place To Work for three years running.We're redefining the way our clients do business within all aspects of the customer credit lifecycle, fueled by...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job OverviewWe are seeking a skilled Billing Administrator to join our team at Experian. This role is responsible for compiling, managing, and utilizing billing data, contract provisions, and pricing constructs across multiple systems to support client billing and invoicing.Main ResponsibilitiesEstablish and maintain accurate and up-to-date client accounts...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About ExperianExperian is a global leader in providing information, analytical and marketing services to organizations and consumers. We help manage the risk and reward of commercial and financial decisions by unlocking the power of data.We empower consumers and our clients to make informed decisions with confidence. Our 21,700 people in 30 countries believe...


  • San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    Job Title: HR Operations SpecialistAbout Us: At Infotree Global Solutions, we are seeking a highly skilled HR Operations Specialist to join our team. The ideal candidate will have a strong background in human resources and experience with recruitment operations.About the Role: As an HR Operations Specialist, you will be responsible for conducting full...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Job DescriptionWe are seeking a highly skilled and detail-oriented Financial Operations Specialist to join our team at Equifax. As a key member of our billing department, you will play a vital role in ensuring the accuracy and efficiency of our financial operations.The ideal candidate will possess excellent communication skills, a strong understanding of...