Billing Operations Specialist
hace 2 meses
About the Role:
We are seeking a skilled Billing Administrator to join our team at Experian. In this role, you will be responsible for the compilation, management, and use of billing data, contract provisions, and pricing constructs across multiple systems to support client billing and invoicing.
Key Responsibilities:
- Ensure the timely completion of new client setup and maintenance of existing accounts for invoicing purposes.
- Collaborate with sales, sales support, finance, pricing, and others to obtain information necessary for account set up, maintenance, monthly billing processes, and ad hoc billing adjustments.
- Receive research and respond to incoming billing-related questions, providing information, explaining policies and procedures, and facilitating a resolution.
- Create billing worksheets containing relevant data and instructions to be processed.
- Process billing adjustments and manual billing requests in accordance with company policies, procedures, and timelines.
- Lead efforts to create billing workflow tools designed to automate billing data gathering processes and increase billing process efficiency.
- Assist cross-functional teams with driving billing system deployment strategy and requirements.
- Prepare and/or process billing-related documentation, reviewing documents for accuracy and completeness and updating information.
Requirements:
- Minimum 3 years of billing/OTC experience.
- Strong technical skills and ability to learn systems quickly.
- Strong analytical skills and ability to process information logically.
- Outstanding organizational skills and attention to detail.
- Self-motivation with a drive for excellence.
- Strong oral and written communication skills.
- Ability to communicate clearly and work well with others in a team environment.
- Ability to interpret written client contracts.
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