IT Lifecycle Management Specialist

hace 1 semana


Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

About Thermo Fisher Scientific

We offer a highly competitive salary of $85,000 per year.

Job Description:

The IT Process Analyst II will be responsible for maintaining and supporting the hardware and software lifecycle asset management tasks. This role involves working closely with the Asset Management team, suppliers, customers, and other supporting team members to enable the lifecycle of assets.

Key Responsibilities:

  • Support the hardware asset management lifecycle activities including creation of assets, management of assets, and disposal management of hardware assets
  • Use electronic data discovery tools to manage hardware assets for our global enterprise
  • Ensure that hardware assets are reflected correctly in the ITAM/Hardware Asset Management platform repository
  • Provide audit functionality to ensure that Thermo Fisher Scientific is protected in relation to hardware and software lifecycle
  • Assist with documentation and training activity for site support teams in relation to hardware/software asset management processes and procedures

Required Skills & Experience:

To succeed in this role, you will need:

  • 5+ years of experience with IT Asset Management (HAM)
  • 3-5 years of experience with ServiceNow tool and ability to run reports and queries within the tool
  • Experience with software asset management practices and licensing structures
  • Knowledge of the ITIL framework and ITSM
  • Microsoft Office skills, including Word and Excel

Academic Qualifications:

A Bachelor's degree in Science or Engineering or equivalent experience

PREFERRED QUALIFICATIONS/CERTIFICATIONS:

ITIL Foundation Certification



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